Office & Communications Coordinator

Opelikachamber; Opelika, Northern (AL, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Family Roots Nursery & Garden Center in Opelika, AL seeks a friendly, organized Office & Communications Coordinator to manage daily phone, email, and online communications; support social-media activity; and assist with light administrative and recordkeeping duties.

The role emphasizes communication and coordination, not independent bookkeeping or management. Prior customer service or office experience is preferred; a college degree is not required.

Qualifications

• Previous experience in customer service, reception, office administration, communications, social media, retail, or a similar position is preferred.
• Experience with Google Workspace, basic photography, short-form video, point-of-sale systems, QuickBooks, or event support is helpful but not required.
• A college degree is not required.

Responsibilities

• Manage everyday phone, email, and online communications.
• Support social-media activity.
• Assist with light administrative and recordkeeping duties.

Skills

Customer service

Communication

Office administration

Social media

Tools

Google Workspace

QuickBooks

Point-of-Sale systems

Event support

Job description

Family Roots Nursery & Garden Center is seeking a friendly, organized Office & Communications Coordinator to manage everyday phone, email, and online communications; support social-media activity; and assist with light administrative and recordkeeping duties.

What You’ll Do

This position focuses primarily on communication and coordination—not independent bookkeeping, accounting, marketing strategy, or management. The Coordinator is expected to answer routine questions accurately, maintain organized records, and recognize when an issue should be referred to a Manager.

What We’re Looking For

Previous experience in customer service, reception, office administration, communications, social media, retail, or a similar position is preferred. Experience with Google Workspace, basic photography, short-form video, point-of-sale systems, QuickBooks, or event support is helpful but not required. A college degree is not required.

Who Are We

We are a small, family-run nursery, garden center, landscaping operation, and farm-based community destination in Opelika. We offer plants, gardening products, bulk landscape materials, seasonal goods, educational activities, and community events. Our team values thoughtful service, reliable communication, accuracy, community relationships, and a willingness to help wherever needed.