Office Clerk PT

Lowes Foods, LLC; Jacksonville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowes Foods, LLC in Jacksonville, NC is seeking a dedicated Cashier/Guest Service Clerk to supervise checkout operations and ensure the fastest, friendliest service by consistently applying Guest Service Standards.

You will handle cash, process invoices, maintain security of tills, and support front-end staff while training teammates and delivering accurate transactions all day long.

The role requires strong math, computers, reliability, and the ability to stand for long periods.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise and ensure fast, pleasant checkout experience through Guest Service Standards.
• Prepare weekly cash report and accompanying documentation; maintain sales-related information.
• Process invoices and transfers as assigned; process beer/wine payments.
• Prepare bank deposits; support cashier activities and payroll checks as needed; ensure accurate daily cash count.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Maintain security of cash office; supervise cashier tills and required supplies.

Skills

Friendly personality

Teamwork

Cash handling

Reading & math skills

Front-end operations

Supervisory ability

Computer literacy

Communication skills

18+ age requirement

Stamina to stand

Math skills

Computer proficiency

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.
• #LI-JF1