Office Clerk PT

Lowes Foods, LLC; Chapel Hill (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

Lowes Foods, LLC is seeking a Cashier/Guest Service Clerk to supervise checkout operations and ensure fast, friendly service in line with Guest Service Standards. The role covers cash handling, invoices, bank deposits, and front-end security to support a smooth shopping experience for guests.

Responsibilities include processing transactions, maintaining schedules, audits, and assisting guests with money orders, stamps, lottery tickets, and other needs while upholding cash office controls and

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Must be at least 18 years old.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Effective communication and guest service skills.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to read and understand information and direction.
• Ability to work well with computers.

Responsibilities

• Supervise sales, cash and invoice accounting.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Prepare bank deposits according to policy.
• Handle payroll check approval/cashing according to policy.
• Ensure accurate daily cash count.
• Process guest needs such as money orders, stamps, lottery tickets.
• Process returned checks according to policy.
• Ensure security of cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits and accuracy checks.
• Maintain daily front-end schedule to ensure proper guest service level.
• Process guest orders to follow No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly personality

Team player

Customer service

Communication skills

Supervisory abilities

Math skills

Computer skills

Stand long hours

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   1. Prepare weekly cash report and accompanying documentation.
   2. Maintain sales related information.
   3. Process invoices and transfers as assigned.
   4. Process beer/wine payments.
2. Cash Related Activities
   1. Prepare bank deposits according to policy.
   2. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   3. Handle payroll check approval/cashing according to company policy.
   4. Ensure that an accurate daily cash count is completed.
   5. Process guest needs such as money orders, stamps, lottery tickets, etc.
   6. Process returned checks according to policy.
3. Cash Office Security
   1. Ensure the security of the cash office and store funds.
   2. Maintain accountability standards of cashier tills.
   3. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   1. Monitor and analyze the Operator Activity Report.
   2. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   3. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
13. #LI-JD1
14. #LI-AB2