Office Clerk PT

Lowes Foods, LLC; Wilmington (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

Lowes Foods, LLC in North Carolina is seeking a friendly Cashier/Guest Service Clerk to deliver fast, pleasant checkout experiences and uphold Guest Service Standards. You will handle cash, process invoices and deposits, monitor daily cash, and assist guests with money orders and other payments to support no-wait service.

Responsibilities include supervising front-end tasks, processing guest orders, and maintaining security of the cash office while ensuring accurate cash handling and daily

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrate successful use of math skills.
• Effective communication and guest service skills.
• Ability to read and understand information and direction.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.

Responsibilities

• Sales, Cash and Invoice Accounting: Prepare weekly cash report and accompanying documentation.
• Maintain sales related information and process invoices and transfers.
• Process beer/wine payments.
• Cash Related Activities: Prepare bank deposits and oversee cashier activities.
• Handle payroll check approval/cashing and ensure accurate daily cash count.
• Process guest orders and provide No Noticeable Wait service.
• Cash Office Security: ensure security of cash office and tills.
• Monitor Operator Activity Reports and perform cashier till audits.
• Maintain front-end schedules to ensure guest service levels.

Skills

Customer service

Cash handling

Staff supervision

Math skills

Communication

Computer literacy

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • Prepare weekly cash report and accompanying documentation.
   • Maintain sales related information.
   • Process invoices and transfers as assigned.
   • Process beer/wine payments.
2. Cash Related Activities
   • Prepare bank deposits according to policy.
   • Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • Handle payroll check approval/cashing according to company policy.
   • Ensure that an accurate daily cash count is completed.
   • Process guest needs such as money orders, stamps, lottery tickets, etc.
   • Process returned checks according to policy.
3. Cash Office Security
   • Ensure the security of the cash office and store funds.
   • Maintain accountability standards of cashier tills.
   • Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • Monitor and analyze the Operator Activity Report.
   • Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

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