Office Clerk

Siemon Center; Chula Vista (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

Silvercrest Senior Residences provides housing for low-income seniors, with HUD paying the difference. The community ranges from 22 to 257 units, each with private kitchens to promote independent living.

This part-time position (25 hours per week, 10am-3pm) handles applications, eligibility, and resident records, while supporting daily office tasks in a Salvation Army–affiliated setting. The role entails processing occupancy applications under HUD and Fair Housing, assisting with income

Qualifications

• Must be able to work after-hours on-call.
• Strong interpersonal and communication skills are required.
• Proficient organizational and administrative abilities.
• Ability to handle sensitive information professionally.

Responsibilities

• Receives applications and explains eligibility; maintains accurate packets.
• Process occupancy applications per HUD and Fair Housing rules.
• Assist in income certification, re-certification, and verification.
• Maintain resident and office files and records.
• Process maintenance work order requests from residents.
• Assist with calendar of events related to certification, activities, inspections, meetings, and training.
• Proofread letters and manage office inventory and supplies.
• Provide required records and reports to supervisor.
• Assist with managing tenants and creating follow-up on work orders.
• Maintain professional relationships with residents and comply with policies.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Communication

Office equipment knowledge

Education

Driver's License

Job description

Silvercrest Senior Residencesserve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Status: Part-Time (25 hours per week, 10am-3pm)

Salary Range: $18.00-$20.00 per hour

Responsibilities:

JOB SUMMARY:

• Receives applications from prospective residents and explain eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move-in and move-out inspection packets.
• Process applications for occupancy in accordance to HUD and Fair Housing regulations.
• Assist in performing income certification, re-certification, and verification functions.
• Keeps office files, records, and reference materials in neat and accurate order. Maintains resident files in neat order in accordance with established filing systems.
• Process requests for maintenance work orders from residents according to established maintenance policies.
• Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks.
• Compose general correspondences, memos, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes.
• Assist with keeping inventory of office supplies on hand to eliminate any need for emergency or last minute ordering or purchasing.
• Provides records and reports as required by supervisor in an accurate and timely fashion.
• Assist as needed with managing tenants.
• Create, submit, follow-up with work order(s).
• Will be responsible for after-hours on-call duty.
• Must be able to maintain professional relationships with senior resident
• Comply with Silvercrest Operating Procedures Manual and Salvation Army policies.
• Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff.
• Possesses valid driver’s license, vehicle insurance and reliable transportation. Driving duties include driving a TSA vehicle and/or a personal vehicle for TSA business purposes.
• Will be required to perform other duties as requested by Supervisor

Qualifications

Experience

Required

Will be responsible for after-hours on-call duty.

Preferred

Must have high level of interpersonal skills to handle sensitive and confidential situations.

Strong analytical skills to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.

Knowledge of basic office skills, such as answering phones, filing, faxing, sort mail, and knowledge of use and operation of standard office equipment.

Strong organizational skills and problem-solving skills

Ability to communicate professionally and accurately, both verbally and in writing

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.