Office Clerk

The Salvation Army Southern California; Chula Vista (CA); On-site; USD 32,236,000 - 35,818,000; Part time

Job summary

The Salvation Army Southern California is seeking an Office Clerk I for Silvercrest Senior Residences in Chula Vista, CA. This part-time role offers 25 hours per week from 10am to 3pm, with duties handling applications, records, and general office tasks to support resident services.

Responsibilities include processing occupancy applications, maintaining resident files, handling inquiries, preparing documents, and coordinating with the supervisor.

Responsibilities

• Receives applications from prospective residents and explains eligibility requirements.
• Prepares and maintains move-in and move-out inspection packets.
• Processes occupancy applications in accordance with HUD and Fair Housing regulations.
• Assists in income certification, re-certification, and verification tasks.
• Maintains neat resident and office files.
• Manages maintenance work order requests from residents.
• Assists with annual calendar events related to income certification, resident activities, and inspections.
• Writes general correspondences and proofs copy for spelling and layout.
• Keeps office supplies inventory to avoid last-minute purchases.
• Provides reports to supervisor in a timely and accurate manner.
• Assists with managing tenants as needed.
• Creates, submits, and follows up on work orders.
• Occasionally covers after-hours on-call duties.
• Maintains professional relationships with senior residents.
• Complies with Silvercrest operating procedures and Salvation Army policies.
• Represents The Salvation Army positively to residents, vendors and staff.
• Possesses valid driver’s license, vehicle insurance, and reliable transportation.
• May perform other duties as requested by Supervisor.

Job description

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Job: Office Clerk I

Status: Part-Time (25 hours per week, 10am-3pm)

Salary Range: $18.00-$20.00 per hour

Location: Chula Vista Silvercrest in Chula Vista, CA.

Responsibilities

JOB SUMMARY:

• Receives applications from prospective residents and explain eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move-in and move-out inspection packets.
• Process applications for occupancy in accordance to HUD and Fair Housing regulations.
• Assist in performing income certification, re-certification, and verification functions.
• Keeps office files, records, and reference materials in neat and accurate order. Maintains resident files in neat order in accordance with established filing systems.
• Process requests for maintenance work orders from residents according to established maintenance policies.
• Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks.
• Compose general correspondences, memos, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes.
• Assist with keeping inventory of office supplies on hand to eliminate any need for emergency or last minute ordering or purchasing.
• Provides records and reports as required by supervisor in an accurate and timely fashion.
• Assist as needed with managing tenants.
• Create, submit, follow-up with work order(s).
• Will be responsible for after-hours on-call duty.
• Must be able to maintain professional relationships with senior resident
• Comply with Silvercrest Operating Procedures Manual and Salvation Army policies.
• Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff.
• Possesses valid driver’s license, vehicle insurance and reliable transportation. Driving duties include driving a TSA vehicle and/or a personal vehicle for TSA business purposes.
• Will be required to perform other duties as requested by Supervisor