Office Clerk

The Salvation Army; Chula Vista (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

The Salvation Army is seeking a part-time residency program assistant at Silvercrest Senior Residences in California. You will help manage applications, explain eligibility, and support income certification while maintaining accurate records and responding to resident needs.

The role includes after-hours on-call duties and requires a valid driver’s license. Work is on-site for 25 hours per week, typically 10am-3pm.

Qualifications

• Experience in administrative roles supporting housing or senior services.
• Ability to compose general correspondences and proofread for spelling, grammar, and layout.
• Strong interpersonal skills to handle sensitive situations.
• Excellent organizational skills and attention to detail.
• Possesses and maintains a valid driver’s license with reliable transportation.

Responsibilities

• Receives applications from prospective residents and explains eligibility requirements.
• Keeps application packets accurate and up to date; prepares move-in and move-out inspection packets.
• Process applications for occupancy in accordance with HUD and Fair Housing regulations.
• Assist in performing income certification, re-certification, and verification functions.
• Keeps office files and reference materials organized according to filing systems.
• Process maintenance work order requests from residents.
• Assist manager with calendar of events related to income certification and resident activities.
• Compose general correspondences and memos; proofread for accuracy.
• Maintain inventory of office supplies and ensure timely ordering.
• Provide records and reports to supervisor in a timely fashion.
• Assist with managing tenants as needed.
• Will be responsible for after-hours on-call duty.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Written communication

Verbal communication

Job description

Silvercrest Senior Residencesserve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Status: Part-Time (25 hours per week, 10am-3pm)

Salary Range: $18.00-$20.00 per hour

Responsibilities:

JOB SUMMARY:

• Receives applications from prospective residents and explain eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move-in and move-out inspection packets.
• Process applications for occupancy in accordance to HUD and Fair Housing regulations.
• Assist in performing income certification, re-certification, and verification functions.
• Keeps office files, records, and reference materials in neat and accurate order. Maintains resident files in neat order in accordance with established filing systems.
• Process requests for maintenance work orders from residents according to established maintenance policies.
• Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks.
• Compose general correspondences, memos, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes.
• Assist with keeping inventory of office supplies on hand to eliminate any need for emergency or last minute ordering or purchasing.
• Provides records and reports as required by supervisor in an accurate and timely fashion.
• Assist as needed with managing tenants.
• Create, submit, follow-up with work order(s).
• Will be responsible for after-hours on-call duty.
• Must be able to maintain professional relationships with senior resident
• Comply with Silvercrest Operating Procedures Manual and Salvation Army policies.
• Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff.
• Possesses valid driver’s license, vehicle insurance and reliable transportation. Driving duties include driving a TSA vehicle and/or a personal vehicle for TSA business purposes.
• Will be required to perform other duties as requested by Supervisor

Qualifications

Experience

Required

Will be responsible for after-hours on-call duty.

Preferred

Must have high level of interpersonal skills to handle sensitive and confidential situations.

Strong analytical skills to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.

Knowledge of basic office skills, such as answering phones, filing, faxing, sort mail, and knowledge of use and operation of standard office equipment.

Strong organizational skills and problem-solving skills

Ability to communicate professionally and accurately, both verbally and in writing

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.