Office Clerk

The Salvation Army USA Western Territory; Chula Vista (CA); On-site; USD 24,796 - 27,552; Part time

Job summary

The Salvation Army USA Western Territory is seeking a Part-Time position at Silvercrest Senior Residences in Chula Vista, CA. This role focuses on supporting low-income seniors by processing applications, managing office files, and assisting with administrative tasks.

The ideal candidate should possess strong interpersonal and organizational skills and be able to maintain professional relationships. Salary ranges from $18.00 to $20.00 per hour, working 25 hours per week.

Qualifications

• Experience with after-hours on-call duty is required.
• High level of interpersonal skills to handle sensitive situations is preferred.
• Strong ability to gather and summarize data for reports is preferred.
• Knowledge of basic office skills such as answering phones and filing is preferred.
• Strong organizational and problem-solving skills are preferred.
• Ability to communicate professionally, both verbally and in writing is preferred.

Responsibilities

• Receive applications and explain eligibility requirements.
• Process applications for occupancy in accordance with regulations.
• Assist with income certification and verification functions.
• Maintain office files and resident records.
• Process maintenance work orders from residents.
• Manage annual calendar of events related to certifications and activities.
• Compose general correspondences and proofread documents.
• Keep inventory of office supplies.
• Provide reports as required by supervisor.
• Assist with managing tenants.
• Create and follow up on work orders.
• Maintain professional relationships with senior residents.
• Comply with operating procedures and policies.
• Represent the organization positively.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Communication skills

Job description

Description

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Job Details

Status: Part-Time (25 hours per week, 10am-3pm)

Salary Range: $18.00-$20.00 per hour

Location: Chula Vista Silvercrest in Chula Vista, CA.

Responsibilities

• Receives applications from prospective residents and explain eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move-in and move-out inspection packets.
• Process applications for occupancy in accordance to HUD and Fair Housing regulations.
• Assist in performing income certification, re-certification, and verification functions.
• Keeps office files, records, and reference materials in neat and accurate order. Maintains resident files in neat order in accordance with established filing systems.
• Process requests for maintenance work orders from residents according to established maintenance policies.
• Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks.
• Compose general correspondences, memos, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes.
• Assist with keeping inventory of office supplies on hand to eliminate any need for emergency or last minute ordering or purchasing.
• Provides records and reports as required by supervisor in an accurate and timely fashion.
• Assist as needed with managing tenants.
• Create, submit, follow-up with work order(s).
• Will be responsible for after-hours on-call duty.
• Must be able to maintain professional relationships with senior resident.
• Comply with Silvercrest Operating Procedures Manual and Salvation Army policies.
• Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff.
• Will be required to perform other duties as requested by Supervisor.

Qualifications

Experience: Will be responsible for after-hours on-call duty. (required)

Must have high level of interpersonal skills to handle sensitive and confidential situations. (preferred)

Strong analytical skills to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work. (preferred)

Knowledge of basic office skills, such as answering phones, filing, faxing, sort mail, and knowledge of use and operation of standard office equipment. (preferred)

Strong organizational skills and problem-solving skills (preferred)

Ability to communicate professionally and accurately, both verbally and in writing (preferred)

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.