Office & Billing Manager — Leadership & Ops

Culligan by WaterCo; Village of Endicott (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

401(k)

Paid Time Off

Product Discounts

Job summary

Culligan by WaterCo is seeking a capable Administrator/Office Manager to oversee daily office operations in our New York region. You will supervise customer service, front desk staff, and administrative teams while ensuring records are accurate and compliant with policies.

The role includes scheduling, reviews, and hiring activities, plus support for budgeting, invoices, and financial reporting. Strong communication and organizational skills are essential.

Qualifications

• Associate or bachelor's degree preferred in accounting, business, finance, or related field.
• Two or more years in business office functions or equivalent experience.
• Three to five years in office management, finance, accounting, or a similar leadership role preferred.
• Experience supervising administrative or customer service staff.
• Knowledge of general accounting, billing, accounts receivable, collections, accounts payable, and expense management.

Responsibilities

• Manage daily office operations and administrative activities.
• Supervise and develop customer service representatives, front desk staff, and admin personnel.
• Assist with employee scheduling, performance reviews, hiring, coaching, and disciplinary documentation.
• Maintain accurate office records, customer files, contracts, and employee documentation.
• Ensure compliance with company policies and applicable regulations.
• Coordinate office equipment maintenance and inventory.
• Serve as manager-on-duty as needed.
• Complete special projects and assignments.

Skills

Customer service

Problem solving

Written & verbal communication

Organizational skills

Microsoft Office

Education

Associate or Bachelor's degree in accounting, business, finance, or related field

Tools

Microsoft Office

Job description

Culligan by WaterCo is seeking a capable Administrator/Office Manager to oversee daily office operations in our New York region. You will supervise customer service, front desk staff, and administrative teams while ensuring records are accurate and compliant with policies.

The role includes scheduling, reviews, and hiring activities, plus support for budgeting, invoices, and financial reporting. Strong communication and organizational skills are essential.