Office Assistant - Southeast Family Practice

rivhs; Hampton (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

rivhs in Newport News, Virginia, is seeking an Office Assistant to work under the office manager. The role includes insurance eligibility, patient registration and reconciliation, entering demographics, and greeting patients while answering phones.

Also responsible for taking messages, scheduling appointments, creating referrals, and preparing charts. Additional duties include maintenance of the reception area, mail distribution, and assisting others as needed, with a focus on identifying and

Qualifications

• Education: High school or equivalent (Preferred)
• Experience: 1-3 years Medical Office experience (Preferred)

Responsibilities

• Insurance eligibility verification in patient registration software
• Patient registration and reconciliation; entering demographics
• Greeting patients and answering phone lines; taking messages
• Scheduling appointments and creating referrals
• Chart preparation and information provision to patients
• Maintenance of reception area and mail distribution
• Identify, report and correct compliance, insurance and billing anomalies

Education

High school or equivalent (Preferred)

Job description

Newport News, Virginia

Hiring Range

$16.80 - $21.83/Hourly

Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Qualifications

Education

High school or equivalent (Preferred)

Experience

1-3 years Medical Office experience (Preferred)