Office Assistant - Southeast Family Practice

Riverside Health; Hampton (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health in Newport News, Virginia, is seeking an Office Assistant to support the front desk and daily office operations.

The role involves verifying insurance, registering patients, and handling clerical tasks in the registration software. Strong communication and multitasking skills are essential; 1-3 years of medical office experience is preferred along with a high school diploma or equivalent.

Qualifications

• Minimum high school diploma or equivalent (preferred).
• 1-3 years medical office experience preferred.

Responsibilities

• Verify insurance eligibility and assist with patient registration.
• Register patients and reconcile information in the patient registration software; enter demographics.
• Greet patients, answer phone lines, take messages, and schedule appointments.
• Create referrals and complete chart prep; provide information to patients as needed.
• Maintain reception area, distribute mail, and assist other staff as needed.
• Identify, report, and help correct compliance, insurance, and billing anomalies.

Education

High school diploma or equivalent

Job description

$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Newport News, Virginia

Overview

The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Qualifications

Education

• High school or equivalent (Preferred)

Experience

• 1-3 years Medical Office experience (Preferred)