Office Assistant - Pre-Surgical Screening

Nebraska Medicine; Omaha (NE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

Clarkson College discount 35%

Career advancement with covered costs

Job summary

Nebraska Medicine is hiring an Office Assistant for the Pre-Surgical Screening team in Omaha. You will greet patients, assist with scheduling and inquiries, and help maintain accurate medical records and documentation to support pre-surgical workflows.

Work from the main Nebraska Medicine campus on a full-time schedule (Mon-Fri, some shifts). Collaboration with nurses and patient services is essential to ensure a smooth patient experience during the pre-operative process.

Qualifications

• High school education or equivalent is required.

Responsibilities

• Serve as receptionist for the assigned department, supporting internal and external customers.

Skills

Computer proficiency

Verbal and written communication

Multi-tasking

Multi-line phone system

Difficult customer interactions

Education

High school education or equivalent

Tools

Telecommunication system

Computer Log books

Schedules

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:First Shift (United States of America)Office Assistant - Pre-Surgical ScreeningOmaha, NEPosition Highlights:Nebraska Medicine is now taking applications for a talented individual to join us as an Office Assistant at our Pre-Surgical Screening department. This position is ideal for someone who enjoys helping others and staying organized in a fast-paced healthcare environment. In this role you will partner with a dedicated team of nurses to support patients preparing for surgery through phone communication, patient assistance, and accurate management of medical records and documentation.This position will work from the main Nebraska Medicine medical campus.If you have questions about applying for this Office Assistant role you can contact the recruiter, Breanna Hutchinson at [e-mail]:Full Time, 40hrs/weekBenefits eligibleFirst Shift, Monday - Friday 8:00 AM-4:30 PM / 8:30 AM-5:00 PMNo weekends or holidaysRemote scheduling available after completion of in-office trainingWhy Work at Nebraska Medicine?Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.Leading Health Network: Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.Educational Support: Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.Be part of something extraordinary at Nebraska Medicine!Duties: Office AssistantServe as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.Required Qualifications: Office Assistant• High school education or equivalent required.• Proficient with computers to include keyboarding, basic navigation and use of email applications required.• Ability to communicate effectively both in verbal and written form required.• Ability to multi-task required.• Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.• Ability to work with multi-line phone system required.• Ability to communicate effectively during escalated situations required.Preferred Qualifications: Office Assistant• Prior experience working with customers or patients preferred.• Experience with Telecommunication system, ComputerLog books, and schedules preferred.• Experience with general office materials/equipment preferred.Recruiter Contact:Breanna [e-mail] Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.