Office Assistant - Heart & Vascular Unit (Full-Time)

Nebraska Medicine; Omaha (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

Nebraska Medicine is seeking an Office Assistant for the Heart and Vascular in-patient unit in Clarkson Tower. The role involves greeting visitors, handling clerical tasks, maintaining supplies, and providing general administrative support to the department.

The position is full-time with rotating schedule and benefits eligibility, supporting both internal staff and external patients and families. Strong communication and multi-tasking skills are essential.

Qualifications

• High school education or equivalent required.
• Proficient with computers including keyboarding, basic navigation and email applications.
• Ability to communicate effectively verbally and in writing.
• Ability to multi-task and handle various responsibilities.
• Ability to handle difficult customer interactions and escalate when needed.
• Experience with multi-line phone systems preferred.

Responsibilities

• Serve as receptionist for the Heart and Vascular department.
• Provide clerical and general office support for department operations.
• Greet visitors, copy and file documents, manage inventory, and stock office supplies.
• Support external customers such as patients and families.

Skills

Computer proficiency

Verbal communication

Written communication

Multi-tasking

Customer service

Phone etiquette

Education

High school education or equivalent

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:First Shift (United States of America)Office Assistant – Heart and VascularPosition Highlights:Nebraska Medicine is now taking applications for a talented individual to join us as an Office Assistant for the Heart and Vascular in-patient unit in Clarkson Tower. The Heart & Vascular Unit (7HVU) is a 49 private bed unit caring for specialty patients such as stable heart and lung transplants and Ventricular Assist Devices (LVADs). The Office Assistant will be responsible for greeting visitors, assisting in copying and filing documents, managing inventory and stocking office supplies, and performing various administrative tasks as needed to support the department.Shift:Full Time and benefits eligibleRotating Schedule, Monday-Sunday, 6:45am-7:15pm3x12s, 36 hrs/weekWhy Work at Nebraska Medicine?Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.Leading Health Network: Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.Educational Support: Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.Job SummaryServe as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.Required Qualifications:• High school education or equivalent required.• Proficient with computers to include keyboarding, basic navigation and use of email applications required.• Ability to communicate effectively both in verbal and written form required.• Ability to multi-task required.• Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.• Ability to work with multi-line phone system required.• Ability to communicate effectively during escalated situations required.Preferred Qualifications:• Prior experience working with customers or patients preferred.• Experience with Telecommunication system, ComputerLog books, and schedules preferred.• Experience with general office materials/equipment preferred.Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.