Office Assistant II: Admin & Customer Care Pro

International Executive Service Corps; Santa Fe Springs (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) and Profit Sharing retirement

Paid vacation and holidays

Life, AD&D, and LTD insurance

Health savings account and flexible‑sp

Job summary

Golden State Water Company in Santa Fe Springs, CA, is seeking a detail-oriented office assistant to perform general clerical tasks within established procedures and provide customer service in support of water operations.

Responsibilities include filing, data entry, records management, answering inquiries, and routing calls. The ideal candidate has a high school diploma and at least three years of related experience, with strong English grammar and reporting skills.

Qualifications

• High school diploma or equivalent.
• Three years of related business experience.
• Knowledge of report writing style and format.
• Ability to use correct English, grammar, spelling, vocabulary, and punctuation.

Responsibilities

• Performs a variety of general clerical assignments within established procedures, including typing, filing, and records management.
• Provides customer service explaining rules, policies and procedures.
• Filing documents and maintaining records; generating reports as requested.
• Handles customer service inquiries using the Billing System and screens/routes calls.
• Maintains office supplies and supports staff with routine tasks.

Education

High school diploma or equivalent

Tools

Customer Service Billing System

Job description

Golden State Water Company in Santa Fe Springs, CA, is seeking a detail-oriented office assistant to perform general clerical tasks within established procedures and provide customer service in support of water operations.

Responsibilities include filing, data entry, records management, answering inquiries, and routing calls. The ideal candidate has a high school diploma and at least three years of related experience, with strong English grammar and reporting skills.