Office Assistant - II

Carolina Hearth and Patio, Inc.; Boiling Springs (SC); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Company parties

Free uniforms

Training & development

Job summary

Carolina Hearth and Patio, Inc. is seeking a dependable Office Assistant to support daily office operations and deliver excellent customer service. You will handle checkout tasks, payments, and administrative duties while representing the company professionally.

The ideal candidate is friendly, organized, and capable of working independently within a team. Strong communication and computer skills, plus experience with Microsoft Office, are preferred.

Qualifications

• Professional, friendly, and dependable.
• Strong customer service and communication skills.
• Comfortable answering phones and speaking with customers.
• Ability to multitask and work independently.
• Strong attention to detail.
• Basic math and accuracy when processing transactions.
• Basic computer and data entry skills.
• Microsoft Office experience preferred.

Responsibilities

• Answer incoming phone calls professionally.
• Take accurate messages and relay information.
• File and organize paperwork.
• Greet customers and provide a welcoming experience.
• Perform accurate data entry.
• Assist customers in the showroom.
• Assist with customer checkout and process payments.
• Support management in various areas of the business.
• Help with administrative tasks including record keeping and follow-up.
• Assist with sales when needed.
• Explain products and answer basic questions.
• Guide customers through the purchasing process.

Skills

Professional demeanor

Customer service

Communication skills

Multitasking

Independent work

Tools

Microsoft Office

Job description

Benefits:

• Company parties
• Free uniforms
• Training & development

Why Should you join us?

At Carolina Hearth & Patio, you'll have the opportunity to be part of a team that is recognized as the best in the area. Our unmatched customer service and expertise have earned us a 4.9-star Google rating and the trust of our community. We take pride in building a workplace where employees stay for the long term because they feel valued, challenged, and supported. We are a high-performing team and expect every new hire to share our commitment to excellence, professionalism, and continuous growth. We also understand that family is one of life's greatest priorities, and whenever possible, we want our team to be present for the moments that matter most—whether that's Donuts with Dads, Biscuits with Moms, school programs, or your child's big game. If you're looking for more than just a job and want to build a career with a company that values integrity, teamwork, excellence, and the importance of family, we'd love to have you on our team.

Job Summary:

We are seeking a dependable, professional, and self-driven Office Assistant to join our team. This position plays an important role in providing excellent customer service and helping the daily operations of the office run smoothly.

The Office Assistant will also be responsible for checking out customers and accurately processing payments, including cash, checks, and credit cards. This position will assist management in multiple areas of the business as needed, including administrative tasks, record keeping, organization, customer follow-up, and other day-to-day office responsibilities.

The ideal candidate should be friendly, organized, professional, and comfortable working independently while also being part of a team. Strong communication, customer service, and computer skills are important. Previous experience with Microsoft Office is preferred.

We are looking for someone who takes initiative, pays attention to detail, can handle multiple responsibilities, and represents the company in a professional and welcoming manner.

Schedule

• Monday–Friday
• 8:45 AM–2 PM
• This position has the potential of going to Full Time in the future.

Responsibilities:

• Answering incoming phone calls in a professional and friendly manner
• Taking accurate messages and relaying information appropriately
• Filing and organizing paperwork
• Greeting customers and providing a welcoming experience
• Performing accurate data entry
• Assisting customers in the showroom as needed
• Assisting with customer checkout and processing cash, checks, and credit card payments
• Assisting management in multiple areas of the business as needed
• Helping with administrative tasks, record keeping, organization, and customer follow-up
• Assisting with sales when needed
• Speaking with customers about products and answering basic product questions
• Helping guide customers through the purchasing process

Requirements:

• Professional, friendly, and dependable
• Strong customer service and communication skills
• Comfortable answering phones and speaking with customers
• Ability to take accurate messages and relay information clearly
• Strong organizational and filing skills
• Basic computer and data entry skills
• Microsoft Office experience preferred
• Basic math and accuracy when processing transactions
• Ability to multitask
• Self-driven and able to work independently
• Strong attention to detail