Office Administrator / Receptionist

BROCK CABINETS; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) employer match

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

BROCK CABINETS in Charlotte, NC is looking for an Administrative Assistant/Receptionist to be the first point of contact for clients and provide crucial clerical support. This role requires strong communication skills, exceptional organization, and the ability to juggle multiple tasks effectively.

Responsibilities include greeting visitors, managing phone calls, organizing filing systems, and supporting management tasks. Ideal candidates should have a high school diploma, administrative experience, and competency in Microsoft Office.

Benefits include 401(k) employer match, medical, dental, and vision insurance, and paid time off.

Qualifications

• Previous administrative experience is required.
• Strong computer skills, especially with Microsoft Office.
• Reliable and punctual, must work both independently and as part of a team.

Responsibilities

• Greet visitors and determine their needs.
• Operate a multi-line phone system and take messages.
• Maintain clean and organized office spaces.
• Assist with customer order processing.
• Enter data into company software and track tools.

Skills

Excellent communication skills

Attention to detail

Strong organizational skills

Ability to multitask

Customer service skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: Charlotte, NC 28273

The Administrative Assistant/Receptionist serves as the public face of the company while providing critical day-to-day clerical support. This multi-tasking role requires excellent communication skills, a high level of organization, and the ability to balance client-facing duties with behind-the-scenes administrative tasks.

Responsibilities

• Warmly greet visitors, determine the nature of their business, and notify the appropriate staff members.
• Operate a multi-line phone system, answer questions, screen and direct calls, and take accurate messages.
• Ensure the reception area, waiting rooms, and conference rooms remain clean, tidy, and professional.
• Maintain organized filing systems (digital and physical).
• Assist with processing customer orders.
• Enter data into company software, spreadsheets, and tracking tools.
• Support scheduling for installs, service calls, and deliveries.
• Prepare and distribute internal communications, documents and emails.
• Assist with inventory tracking, order confirmations, and vendor communications.
• Provide administrative support to management.
• Handle incoming and outgoing mail, office supplies, shipping labels, etc.
• Maintain a clean and organized office environment.
• Perform other duties as assigned to support daily operations.

OB REQUIREMENTS

• High school diploma or equivalent
• Administrative experience
• Strong computer skills, including Microsoft Office.
• Strong attention to detail and accuracy.
• Reliable, punctual, and able to work both independently and as part of a team.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to sit or stand for extended periods.
• Light lifting (up to 20lbs) occasionally for office supplies or paperwork.

BENEFITS

• 401(k) employer match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off