Office Assistant - ICU & Med Surg

Nebraska Medicine; Omaha (NE); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

35% Clarkson College discount

Career advancement opportunities with

Job summary

Nebraska Medicine is seeking an Office Assistant for ICU & Med Surg at Bellevue Medical Center. This role supports reception, clerical tasks, and patient-facing service in a fast-paced healthcare environment.

Responsibilities include handling a multi-line phone system, assisting patients and families, and performing general office duties. Requires a high school diploma, basic computer skills, and strong communication abilities.

Qualifications

• High school education or equivalent required.
• Proficient with computers including keyboarding, basic navigation and email usage.
• Ability to communicate effectively verbally and in writing.
• Must multi-task and handle multiple priorities.
• Experience with multi-line phone systems and escalations as needed.
• Preferred: prior experience with customer/patient interactions and telecommunication systems.

Responsibilities

• Serve as receptionist for assigned department(s) for internal and external customers.
• Provide clerical and general office support for departmental operations.
• Support external customers, such as patients and their families, as primary responsibility.
• Support department or office as secondary responsibility.

Skills

Reception duties

Clear communication

Multi-tasking

Customer service

Verbal and written communication

Phone system handling

Education

High school diploma or equivalent

Tools

Telecommunication system

ComputerLog books

Schedules

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift

First Shift (United States of America)

Office Assistant - ICU & Med Surg

Position Highlights

Nebraska Medicine is now taking applications for a talented individual to join us as an Office Assistant - ICU & Med Surg at Bellevue Medical Center. This role will be great for someone that has a passion for healthcare and great customer service for our patients we serve.

** Updated Resume Required For Consideration**

Shift Details

• Full-Time (0.9 FTE / 36 hours per pay period) / Benefits Eligible
• 3/12s possibly weekday / weekends
• Location: Bellevue Medical Center

If you have questions about applying for this Office Assistant - ICU & Med Surg role you can contact our TA Partner, Rohit Shinde at [e-mail]

Why Work with Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary with Nebraska Medicine!

Office Assistant Description

Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.

Required Qualifications

• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and escalated to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.

Preferred Qualifications

• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, ComputerLog books, and schedules preferred.
• Experience with general office materials/equipment preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.