Sr Patient Access Associate - Bellevue Medical Center Emergency Department

Nebraska Medicine; Bellevue (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

Clarkson College 35% discount

Career advancement opportunities

Job summary

Nebraska Medicine is seeking a Sr Patient Access Associate for Bellevue Medical Center Emergency Department. This full-time role includes 40 hours/week with a Wednesday-Sunday schedule and an evening shift.

Training is full-time for the first 3 weeks, with additional notes on schedules across postings. Responsibilities include greeting patients, creating accounts, pre-registration, insurance verification, and cash receipting, while ensuring compliance and efficient patient flow in a fast-paced

Qualifications

• Minimum of two years customer service experience.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner.
• Strong written and verbal communication skills.
• Demonstrates ability to form and maintain relationships within the organization.

Responsibilities

• Greet patients and customers in a professional, timely manner.
• Create and verify patient accounts to optimize cash flow.
• Assist with scheduling, pre-registration, and registration processes.
• Verify insurance details and receipting of payments.
• Provide patient way finding and escorting as needed.

Skills

Customer service

Communication skills

Typing speed 35 wpm

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Associate's degree preferred

Tools

MS Office

Word

Excel

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:Second Shift (United States of America)Sr Patient Access Associate - Bellevue Medical Center Emergency DepartmentPlease watch this video to learn more about the position: My Job in a Minute: Sr Patient Access Specialist Nebraska MedicineSchedule:• Full-Time (40 hours/week)• Wednesday-Sunday, 5:30 PM-2:00 AMTraining Schedule:• Full-time for the first 3 weeks: Monday-Friday, 7:00 AM-3:30 PMLocation: Bellevue Medical Center - Bellevue, NEBefore You Apply - REQUIREDTo be considered for this role, you must complete the following:1. Submit a resume that includes your full work history, including all customer service experience.2. Carefully review the schedule and training requirements. We have other schedules (both part and full-time) available, and you can find these options in different job postings on our careers site. Please apply for the role/s that best fit your schedule preferences.3. Watch the informational video.Why Work at Nebraska Medicine?Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.Be part of something extraordinary at Nebraska Medicine!Duties:Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.Required Qualifications:Minimum of two years customer service experience required.High school education or equivalent required.Ability to work in a proactive self-directed manner required.Multi-tasking and problem solving abilities required.Strong written and verbal communication skills required.Strong communication and organizational skills with aptitude for detail-oriented work required.Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.Ability to type 35 wpm with 95% accuracy rating required.Basic Life Support (BLS) certification within six months of hire or transfer date required (cost will be funded by department), must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023, or later).Preferred Qualifications:Experience in healthcare, collections, registration, or revenue cycle preferred.Associate's degree in business, healthcare or related field preferred.Experience in healthcare revenue cycle functions including insurance or registration preferred.Experience with Microsoft Office products, specifically Word and Excel preferred.Depending on the position available, fluency in Spanish preferred.Recruiter ContactSarah [e-mail] Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.