Office Assistant - Float

NovaCare Rehabilitation; Frederick (MD); On-site; USD 22,041 - 24,796; Part time

Job summary

NovaCare Rehabilitation in Frederick County is seeking an Office Assistant - Float to support front desk operations. This per diem role covers multiple centers with hours ranging 7:00 AM to 7:30 PM, Monday through Friday, with two evenings per week.

compensation ranges from $16.00 to $18.00 per hour depending on experience, and a high school diploma is required. Healthcare office experience or strong customer service skills are preferred.

Qualifications

• High School Diploma or GED is required.
• Preferred healthcare office experience and customer service skills.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Greet patients and visitors and provide excellent customer service.
• Help maintain a positive patient experience and keep the center clean and stocked.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep linens and restroom products stocked and gym disinfectant supplies ready.

Job description

Position: Office Assistant - Float
Location: Frederick County
Type of Employment: Per Diem / PRN / As- Needed
Schedule: Monday - Friday (hours vary) (2 evenings per week)
Compensation: $16.00-$18.00/hour (pending experience)
At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.
We will work with your availability to provide as-needed coverage at our Frederick County centers, including:

• Frederick
• Middletown
• Urbana

Our centers operate Monday through Friday, with schedules ranging from 7:00 AM to 7:30 PM.

If you're dependable, personable, and enjoy helping others, we'd love to connect with you!

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Minimum

• High School Diploma or GED

Preferred

• Experience working in a healthcare office setting
• Customer service skills