Office Assistant Float

Sarah Bush Lincoln; Mattoon (IL); On-site; USD 26,000 - 40,000; Full time

Job summary

Sarah Bush Lincoln in Mattoon, IL seeks an Office Assistant Float to support clinic operations. The role includes answering calls, greeting patients, checking in/out, posting payments, and handling encounter documentation for multiple clinics.

Responsibilities cover clerical tasks, deposits, and basic billing support as assigned by the Clinic Supervisor. Starting pay is experience-based.

Qualifications

• HS Diploma is required.

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters
• Provides general assistance to patients and/or visitors as needed.

Education

High School Diploma

Job description

Office Assistant Float

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Location: Varied - Float Pool

Hours: Full-time/40 hours per week

Required: HS Diploma

Pay: Based on experience, starting at $18.68 per hour

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters
• Provides general assistance to patients and/or visitors as needed.

Requirements

High School (Required)

Compensation

Estimated Compensation Range

$18.68 - $28.95

Pay based on experience