Office Assistant - Fingerprinting Services

National Livescan Fingerprinting; Florida; On-site; USD 28,000 - 34,000; Full time

Job summary

National Livescan Fingerprinting is seeking a reliable Office Assistant to support daily operations at our fingerprinting office in Florida. This role focuses on delivering professional client service and handling administrative tasks to keep appointment flow smooth.

You will greet clients, verify IDs, manage appointments with scheduling systems, answer calls and emails, and maintain accurate records. A detail-oriented, multitasking individual with strong communication skills will thrive in this

Qualifications

• Previous office or customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with the ability to follow procedures accurately.
• Comfortable using computers and scheduling systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist clients in a professional and friendly manner
• Verify identification and ensure required documents are completed correctly
• Manage appointments using scheduling systems
• Answer phone calls, emails, and respond to customer inquiries
• Assist with data entry and maintaining accurate client records
• Maintain a clean, organized office environment
• Handle basic office tasks such as scanning, printing, and filing

Skills

Customer service

Communication

Data entry

Scheduling systems

Multitasking

Attention to detail

Tools

Scheduling software

Job description

Job Description

Job Description

National Livescan Fingerprinting is seeking a reliable and detail-oriented Office Assistant to support daily operations at our fingerprinting office. This role involves customer service, administrative tasks, and assisting with appointment flow to ensure a smooth and professional client experience.

Key Responsibilities:

• Greet and assist clients in a professional and friendly manner
• Verify identification and ensure required documents are completed correctly
• Manage appointments using scheduling systems
• Answer phone calls, emails, and respond to customer inquiries
• Assist with data entry and maintaining accurate client records
• Maintain a clean, organized office environment
• Handle basic office tasks such as scanning, printing, and filing

Qualifications:

• Previous office or customer service experience preferred
• Strong communication and interpersonal skills
• Detail-oriented with the ability to follow procedures accurately
• Comfortable using computers and scheduling systems
• Ability to multitask in a fast-paced environment