Fingerprint Technician

Cisive Inc.; Kentucky; On-site; USD 25,000 - 26,000; Full time

Job summary

Cisive Inc. is seeking a Fingerprint Technician in Annapolis, MD, to capture fingerprints for incoming applicants and provide strong administrative support. You will assist applicants by email/phone/in person, schedule appointments, and process payments while ensuring accuracy and confidentiality.

The role requires a high school diploma, ability to multitask, and strong Microsoft Office skills. Training for fingerprinting will be provided, with opportunities to travel to various offices as

Qualifications

• High School Diploma or GED required.
• Must pass a thorough background check including fingerprinting.
• Must pass a Maryland-certified fingerprint technician course.
• Proficiency in Microsoft Office required.
• Able to multitask efficiently and effectively.
• Bilingual in Spanish is a plus but not required.
• Notary is a plus but not required.
• Strong attention to detail and highly organized.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment.
• High level of customer service; regular interaction with customers.

Responsibilities

• Assist applicants via email, phone, and in person.
• Schedule appointments for fingerprinting and related services.
• Process payments and manage daily transactions.
• QC applicant paperwork and maintain records.
• Fingerprint applicants (training provided; no prior knowledge required).
• Travel to AACPS/PGCPS offices and off-site locations for fingerprinting services.
• Complete daily administrative tasks in Microsoft Office to close fingerprint tasks
• Assist other areas of the office with administrative functions.
• Record improvement through cross-training responsibilities.

Skills

Communication skills

Detail oriented

Multitasking

Customer service

Bilingual - Spanish (plus)

Notary (plus)

Education

High School Diploma or GED

Certified fingerprint technician course

Tools

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Scope of Position
The Fingerprint Technician will serve as a shared team member for multiple divisions within the company, with the primary responsibility of capturing fingerprints for incoming applicants. This position will also assist the department with daily functions by providing exceptional administrative support and excellent customer service.
$18-19 per hour
Annapolis, MD
Essential Job Duties

• Assisting applicants via email/telephone/in person
• Scheduling appointments
• Processing payments
• QC Applicant’s Papwerwork
• Fingerprinting applicants (does not require prior knowledge)
• Must be trained to fingerprint and must pass the fingerprint training course provided by the State of Maryland. Traveling to our AACPS office, PGCPS office and off-site locations to perform fingerprinting services.
• Completing daily administrative functions in Microsoft Office to close out daily fingerprint tasks
• Assisting other areas of the office with administratie functions

Record Improvement Support cross training responsibilities.
Education & Qualification Requirements

• High School Diploma or GED Required.
• Must pass a thorough background check to include fingerprinting
• Required to pass a certified fingerprint technician course through the State of Maryland.
• Proficiency in Microsoft Office required
• Able to multitask efficiently and effectively
• Bilingual- Spanish is a plus but not required
• Notary is a plus but not requiried
• Strong attention to detail
• Highly organized
• Excellent written and verbal communication skills
• Ability to work in fast-paced environment
• High level of customer services, regularly interacts with customers
• Proficiency with general computer/system navigation

Measurements of Success

• Maintain a professional demeanor and demonstrate a high level of ethics and confidentiality.
• Display initiative and a demonstrate a daily commitment to customer service.
• Willing to cross-train and assist in other areas as needed.