Client Services & Scheduling Specialist

National Livescan Fingerprinting; Florida; Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

National Livescan Fingerprinting is seeking a reliable Office Assistant to support daily operations at our fingerprinting office in Florida. This role focuses on delivering professional client service and handling administrative tasks to keep appointment flow smooth.

You will greet clients, verify IDs, manage appointments with scheduling systems, answer calls and emails, and maintain accurate records. A detail-oriented, multitasking individual with strong communication skills will thrive in this

Qualifications

• Previous office or customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with the ability to follow procedures accurately.
• Comfortable using computers and scheduling systems.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Greet and assist clients in a professional and friendly manner
• Verify identification and ensure required documents are completed correctly
• Manage appointments using scheduling systems
• Answer phone calls, emails, and respond to customer inquiries
• Assist with data entry and maintaining accurate client records
• Maintain a clean, organized office environment
• Handle basic office tasks such as scanning, printing, and filing

Connaissances

Customer service

Communication

Data entry

Scheduling systems

Multitasking

Attention to detail

Outils

Scheduling software

Description du poste

National Livescan Fingerprinting is seeking a reliable Office Assistant to support daily operations at our fingerprinting office in Florida. This role focuses on delivering professional client service and handling administrative tasks to keep appointment flow smooth.

You will greet clients, verify IDs, manage appointments with scheduling systems, answer calls and emails, and maintain accurate records. A detail-oriented, multitasking individual with strong communication skills will thrive in this