Fingerprinting & Admin Support Specialist

Absolute Best Staffing LLC; Merrillville (IN); On-site; USD 28,000 - 42,000; Full time

Job summary

AB Lab & Diagnostics is seeking an organized Office Support Staff member to assist with daily operations, welcome patients, and coordinate fingerprinting and drug testing collections. This role serves as a contact for patients, employers, and clients while ensuring confidentiality and adherence to procedures.

Responsibilities include greeting visitors, answering inquiries, performing fingerprinting and specimen collection after training, processing paperwork, and maintaining accurate records.

Qualifications

• High school diploma or GED required.
• Must pass required background checks and remain eligible for fingerprinting services.
• Willingness to complete fingerprinting and drug testing collection training.
• Ability to follow written procedures and maintain confidentiality.

Responsibilities

• Greet and assist patients, clients, and visitors.
• Answer calls and respond to inquiries; schedule appointments when applicable.
• Perform fingerprinting and drug testing collections after training.
• Complete documentation and chain-of-custody forms accurately.
• Verify IDs and required documentation before providing services.
• Maintain HIPAA-compliant confidentiality and secure handling of records.

Skills

Customer service

Attention to detail

Confidentiality

Multitasking

Communication

Teamwork

Dependability

Education

High school diploma or GED

Job description

AB Lab & Diagnostics is seeking an organized Office Support Staff member to assist with daily operations, welcome patients, and coordinate fingerprinting and drug testing collections. This role serves as a contact for patients, employers, and clients while ensuring confidentiality and adherence to procedures.

Responsibilities include greeting visitors, answering inquiries, performing fingerprinting and specimen collection after training, processing paperwork, and maintaining accurate records.