Office Assistant | Data Entry, Scheduling, Customer Service

North Adams Ambulance Service Inc; North Adams (MA); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

Health Insurance

Retirement Benefits

Job summary

Northern Berkshire Transport is seeking a dependable Office Assistant to support daily administrative operations in a fast-paced office. The role requires professionalism, detail-orientation, and a customer-focused approach to daily tasks and inquiries.

Typical duties include data entry, billing support, scheduling coordination, and phone reception. The position offers full-time hours, a Monday–Friday schedule, and benefits including PTO, holidays, health insurance, and retirement plans.

Qualifications

• Proficiency with email and spreadsheets.
• Strong telephone and communication skills.
• Excellent organizational and multitasking abilities.
• Ability to sit and stand for extended periods.
• Clean driving record and MA driver’s license.

Responsibilities

• Answer and direct incoming phone calls in a professional manner.
• Process and maintain paperwork and office records.
• Perform accurate data entry and maintain databases.
• Assist with billing and invoicing tasks.
• Coordinate and manage scheduling activities.
• Provide friendly and helpful assistance to customers and clients.
• Support general office operations as needed.

Skills

Communication

Multitasking

Organization

Attention to detail

Customer service

Professionalism

Tools

Email

Spreadsheets

Job description

Northern Berkshire Transport is seeking a dependable Office Assistant to support daily administrative operations in a fast-paced office. The role requires professionalism, detail-orientation, and a customer-focused approach to daily tasks and inquiries.

Typical duties include data entry, billing support, scheduling coordination, and phone reception. The position offers full-time hours, a Monday–Friday schedule, and benefits including PTO, holidays, health insurance, and retirement plans.