NBT Office Assistant

North Adams Ambulance Service Inc; North Adams (MA); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

Health Insurance

Retirement Benefits

Job summary

Northern Berkshire Transport is seeking a dependable Office Assistant to support daily administrative operations in a fast-paced office. The role requires professionalism, detail-orientation, and a customer-focused approach to daily tasks and inquiries.

Typical duties include data entry, billing support, scheduling coordination, and phone reception. The position offers full-time hours, a Monday–Friday schedule, and benefits including PTO, holidays, health insurance, and retirement plans.

Qualifications

• Proficiency with email and spreadsheets.
• Strong telephone and communication skills.
• Excellent organizational and multitasking abilities.
• Ability to sit and stand for extended periods.
• Clean driving record and MA driver’s license.

Responsibilities

• Answer and direct incoming phone calls in a professional manner.
• Process and maintain paperwork and office records.
• Perform accurate data entry and maintain databases.
• Assist with billing and invoicing tasks.
• Coordinate and manage scheduling activities.
• Provide friendly and helpful assistance to customers and clients.
• Support general office operations as needed.

Skills

Communication

Multitasking

Organization

Attention to detail

Customer service

Professionalism

Tools

Email

Spreadsheets

Job description

NBT Office Assistant# NBT Office AssistantHot JobNorth Adams, MA 01247## OverviewSalary Range$18.00 - $22.00 HourlyPosition TypeFull Time## DescriptionJOB DESCRIPTION**Job Title:** Office Assistant **Company:** Northern Berkshire Transport **Position Type:** Full-Time (40 Hours per Week) **Schedule:** Monday–Friday, 10:00 AM – 6:00 PM (times may vary)**Position Summary**Northern Berkshire Transport is seeking a dependable and organized Office Assistant to support daily administrative operations. The ideal candidate will be professional, detail-oriented, and able to manage multiple responsibilities in a fast-paced office environment while providing excellent customer service.**Responsibilities*** Answer and direct incoming phone calls in a professional manner* Process and maintain paperwork and office records* Perform accurate data entry and maintain databases* Assist with billing and invoicing tasks* Coordinate and manage scheduling activities* Provide friendly and helpful assistance to customers and clients* Support general office operations and administrative tasks as needed**Qualifications*** Proficiency with email and spreadsheets* Strong telephone and communication skills* Excellent organizational and multitasking abilities* Ability to handle multiple tasks simultaneously* Professional, friendly, and customer-focused demeanor* Strong attention to detail and reliability* Ability to sit and stand for extended periods of time* Clean driving record* Ability to drive a full-size van, midsize minivan, and SUV* Preferred experience in the Non-Emergency Medical Transportation (NEMT) industry, but not required**Benefits*** Paid Time Off (PTO)* Paid Holidays* Health Insurance* Retirement Benefits## QualificationsREQUIREMENTS 1. Must comprehend, and comply with, the NEMT Transportation Employee Handbook, and performance standards.2. Exceed minimum age requirement of 18years.3. Must possess a valid Massachusetts Driver’s license, and provide a current DMV printout.5. Pass a mandatory pre‐employment drug and alcohol screening.6. Must pass a mandatory criminal background test.8. CPR certification.