Administrative Assistant/ Data Entry/ Customer Service

Molina Healthcare; Boston (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Molina Healthcare is seeking a friendly, responsible Administrative Assistant to join our team in a full-time role. The position covers administrative tasks, data entry and customer service, acting as the point of contact in the office.

The incumbent will support the center team, perform front-desk duties, and help with payments and related duties in a busy environment. The ideal candidate will possess strong customer service skills, professional demeanor, and the ability to handle a challenging

Qualifications

• Experience in administrative support preferred.
• Customer service experience is a plus.
• Comfortable in a busy, yet supportive environment.

Responsibilities

• Attend walk-in sales and take payments.
• Provide office management and clerical support.
• Maintain the front office appearance and organization.
• Support center team with client services as needed.

Skills

Customer service

Data entry

Admin support

Office software

Prospecting

Negotiation

Presentation

Tools

Computer literacy

Job description

We are seeking a friendly, responsible, and well organized candidate for a full time Administrative Assistant position that will begin immediately.The Administrative Assistant/ Data Entry/ Customer Service/Office Administrative Assistant. is the point of contact in our office and requires great customer service skills so we are looking for candidates who enjoy customer service, are professional, and would be comfortable in a challenging but supportive work environment. Our Administrative Assistant is responsible for working effectively with the center team to provide services to our clients such as attending walk in sales, taking payments and etc, which consists up to six lines. Office management, clerical support and maintaining the appearance of the front office among other duties are included. This position will be Monday-Friday with a Saturday a month during our busy season. Computer Literacy is required and customer service experience is a plus.

The ideal candidate will possess great closing skills, prospecting skills, negotiation skills, presentation skills, and great customer service.