Office Assistant

CLEANERIFIC; San Francisco (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A premier cleaning service provider located in San Francisco is seeking an Office Assistant to support their management team. The role involves providing excellent customer service, assisting clients with bookings, and ensuring the office is organized and well-stocked. Ideal candidates should have 2–3 years of experience, exceptional attention to detail, and be proficient in Google Suite. The position promotes a collaborative and solution-oriented environment, with opportunities for personal and professional growth.

Qualifications

• 2–3 years of experience as an Office Assistant or in a similar role.
• Exceptional attention to detail and accuracy.
• Excellent English reading comprehension and writing.

Responsibilities

• Provide excellent customer service.
• Support administrative operations.
• Assist clients with bookings and general inquiries.

Skills

Customer service excellence

Attention to detail

Excellent communication skills

Organizational skills

Proficient in Google Suite

Tools

Google Suite

AI platforms like ChatGPT

Job description

About Our Company: Cleanerific is a premier cleaning service provider based in San Francisco, dedicated to delivering unmatched reliability and a customer‑centric experience. We pride ourselves on maintaining the highest standards of cleanliness through eco‑conscious practices and a detail‑oriented approach that sets us apart in the industry. Our team is the heart of our success. We foster a supportive work environment built on professional growth, safety, and a shared commitment to excellence. Whether we are servicing residential homes or commercial spaces, we focus on providing a seamless, high‑quality service that our clients can trust every time.

Function: Support to our Management Team, working collaboratively to continue the development and oversight of our vision and values. Responsible for answering incoming telephone calls in a professional manner, operating our system, and performing various clerical duties.

Ambassador Role

• Takes initiative to work both independently and collaboratively
• Remains professional under pressure and demonstrates responsible decision‑making in stressful or unexpected situations
• Values honesty and works with integrity
• Welcomes change and openly embraces continual learning
• Openly communicates, provides timely feedback and shares ideas
• Solution‑oriented and proactive when presented with problems

Job Responsibilities

• Provide excellent customer service
• Contribute to the efficiency of our team
• Report issues regarding staff
• Resolve questions with customers
• Respond and move to resolve all complaints in a timely manner

Specific Job Responsibilities

• Support administrative operations
• Assist clients with bookings and general inquiries
• Provide clear, friendly communication by phone and email
• Promote programs and help guide customers to the right offerings
• Keep the office clean, organized, and well‑stocked

Required Qualifications

• 2–3 years of experience as an Office Assistant or in a similar role
• Exceptional attention to detail and accuracy
• Excellent English reading comprehension and writing
• Clear speech
• Adaptable and flexible — able to accommodate and adjust to changes in work responsibilities and priorities
• Able to work independently on tasks and projects without supervision in an effective and efficient manner
• Anticipates assistance needed by identifying problems, needs, options, and solutions before being asked
• Excellent interpersonal and verbal communication skills
• Strong organizational and time‑management abilities
• Proficiency in Google Suite, and emerging tools (e.g., AI platforms like ChatGPT)