Office Assistant

Merry Maids Limited Partnership; Rancho Cucamonga (CA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Merry Maids Limited Partnership in Rancho Cucamonga is seeking a bilingual facilities administrator to support data entry, payroll, scheduling, and HR-related tasks.

The role requires English/Spanish, Monday–Friday, 7:30am–4pm, with responsibilities including daily close-out in the system, updating customer info, and onboarding support.

Qualifications

• High school diploma or GED required.
• Bilingual in English and Spanish is required.
• Experience with payroll entry or HR admin is a plus.

Responsibilities

• Enter daily time and payroll data into the system.
• Create and update customer schedules and routes daily.
• Assist with new hire paperwork, orientation and training.
• Answer phones and direct calls to the appropriate party.
• Support HR compliance tasks and payroll processing.

Skills

Time management

Bilingual English/Spanish

Verbal writing

Microsoft Office

Education

High school diploma/GED

Tools

Payroll software

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Position Overview:

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assistant with new hire paperwork, orientation, and training.

HOURS: MONDAY - FRIDAY- 730AM - 4PM

MUST BE BILIGUAL: ENGLISH / SPANISH

Responsibilities:

1. Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
2. Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
3. Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing.
4. Assists with new hire paperwork, orientation, and training.
5. Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
6. Answers phones and directs calls to appropriate party.
7. Confirms customer appointments.
8. Prepares laundry for the following day.

Education and Experience Requirements:

• High school diploma/general education degree (GED)

Knowledge, Skills and Abilities:

• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to drive to customer homes as needed
• Ability to differentiate between variously colored cleaning products by identifying the color or product name
• Ability to define specific uses of cleaning products
• Ability to read and understand cleaning instructions indicated on customized service reports
• Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort.