Office Assistant

Merry Maids of Rancho Cucamonga; Rancho Cucamonga (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Merry Maids of Rancho Cucamonga is seeking a versatile facilities admin support role. You will perform data entry, system updates, and weekly payroll submissions, while confirming appointments and updating schedules with new customer information.

The position requires bilingual English/Spanish communication and involves driving to customer homes as needed. Responsibilities include assisting with new hire paperwork, HR compliance, and training, plus handling phones and daily operational tasks in

Qualifications

• High school diploma or GED required.
• Excellent time management and organizational skills.
• Strong verbal and written communication abilities.
• Reliable and adaptable in a fast-paced environment.
• Able to drive to customer homes as needed.
• Able to read and interpret cleaning instructions on service reports.
• Proficient with Microsoft Office applications.

Responsibilities

• Completes daily close out process in the system inputting data for time spent at customers' homes, mileage, updates to customer information, weekly payroll submission, inputs sales leads into the computer, and updating accounts payable with current invoices.
• Creates and updates schedules with new customer information and provides team members with daily appointments/routes.
• Schedules sales bids and generates ancillary revenue through additional services such as refrigerator, ovens, window cleaning, and laundry washing.
• Assists with new hire paperwork, orientation, and training.
• Assists HR compliance of the branch including, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
• Answers phones and directs calls to the appropriate party.
• Confirms customer appointments.
• Prepares laundry for the following day.

Skills

Time management

Organizational skills

Verbal and written communication

Dependable

Drive to client homes

Identify cleaning product labels

Read cleaning instructions

Microsoft Office

Education

GED

Tools

Microsoft Office (Word, Outlook, PowerPoint, Excel)

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Position Overview:

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assistant with new hire paperwork, orientation, and training.

HOURS: MONDAY - FRIDAY- 730AM - 4PM

MUST BE BILIGUAL: ENGLISH / SPANISH

Responsibilities:

1. Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
2. Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
3. Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing.
4. Assists with new hire paperwork, orientation, and training.
5. Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
6. Answers phones and directs calls to appropriate party.
7. Confirms customer appointments.
8. Prepares laundry for the following day.

Education and Experience Requirements:

• High school diploma/general education degree (GED)

Knowledge, Skills and Abilities:

• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to drive to customer homes as needed
• Ability to differentiate between variously colored cleaning products by identifying the color or product name
• Ability to define specific uses of cleaning products
• Ability to read and understand cleaning instructions indicated on customized service reports
• Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort.