Office Assistant

Acadia Healthcare; Loganville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Semi-Annual Bonus

Health insurance (Medical, Dental, and

401(k) plan

Paid vacation and sick time

Early morning hours

Growth opportunities

Job summary

Acadia Healthcare’s Loganville Comprehensive Treatment Center seeks an Office Assistant to support the front desk, billing, patient check-in, and scheduling in a fast-paced OTP setting. The role emphasizes confidentiality, HIPAA compliance, and teamwork with clinical staff to ensure smooth patient care.

The position offers early morning hours Mon-Fri with a rotating Saturday shift, along with a benefits package including health insurance, a 401(k), paid time off, and growth opportunities within

Qualifications

• High school diploma or equivalent required.
• Healthcare setting experience preferred.
• Comfortable working in an OTP/recovery environment.
• Skilled in answering phones, greeting patients, and front-desk support.
• Billing, check-in, and scheduling experience.
• Proficient with basic data entry and word processing.
• Confidentiality with HIPAA and 42 CFR Part 2 compliance.
• Dependable, team-oriented with strong attention to detail.

Responsibilities

• Perform general administrative tasks per clinic procedures.
• Handle front desk duties during peak hours or when primary staff are unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures.
• Perform other duties as assigned.

Skills

Admin experience

OTP environment

Front-desk support

Billing & scheduling

Computer literacy

Clerical duties

Organization skills

Communication skills

HIPAA compliance

Team player

Education

High school diploma

Job description

Overview

Outpatient Opioid Treatment Program (OTP)

Seeking:Office Assistant

Full TimeHours:Monday - Friday: 4:45am-1:15pm. Rotating Saturdays 6:30am-9:30am

Our Benefits:

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Our Team:

Loganville Comprehensive Treatment Center (CTC), located in Loganville,Georgiais part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to providefull-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Office Assistant:

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities as an Office Assistant:

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Qualifications

Your Education, Skills, and Qualifications:

• High school diploma or equivalent required

• Previous administrative experience in a healthcare setting

• Comfortable working in an opioid treatment program (OTP) / recovery environment

• Skilled in answering phones, greeting patients, and providing front-desk support

• Experience with billing processes, patient check-in, and appointment scheduling

• Proficient with computer systems, word processing, and basic data entry

• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)

• Strong organizational skills, attention to detail, and ability to multitask

• Professional and courteous communication skills (in person, by phone, and in writing)

• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations

• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.