Office Manager

Acadia Healthcare; Bellingham (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Bonus program

Health coverage

401(k)

Paid time off

Early morning hours

Growth opportunities

Job summary

Bellingham Comprehensive Treatment Center, part of Acadia Healthcare, seeks an Office Manager to supervise office staff and coordinate administrative programs under the Clinic Director. The role entails developing policies, managing files, and supporting billing and compliance within a healthcare setting.

The position requires leadership, strong communication, and a focus on accuracy, with compensation based on an hourly range and benefits including health coverage and paid time off.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Healthcare Administration or related field preferred.

Responsibilities

• Supervise and coordinate office/administrative staff.
• Develop procedures and policies for office activities and training.
• Coordinate clerical programs and office operations.
• Prepare minutes, reports and correspondence.
• Assist in payroll, scheduling and onboarding as needed.
• Ensure billing/compliance with payer requirements and regulations.

Skills

Leadership

Communication

Time management

Attention to detail

Team coordination

Education

High school diploma or GED

Bachelor’s degree in Healthcare Administration or related field

Tools

EHR systems

Billing software

Microsoft Excel

Job description

Overview

Outpatient Opioid Treatment Program (OTP)

Seeking: Office Manager

Full Time Hours: 5:30 AM - 2:00 PM

Our Benefits:

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Our Team:

Bellingham Comprehensive Treatment Center (CTC), located in Bellingham, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to providefull-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Office Manager:

The Office Manager will directly supervise and coordinate the activities of the office and/or administrative support workers. The Office Manage will manage and coordinate administrative programs and office activities under the direction of the Clinic Director.

Job Responsibilities:

• Administrative supervision, leadership, guidance, and feedback to administrative staff in order to facilitate smooth operations of the clinic while maintaining appropriate coverage, scheduling and training;
• Establishes, maintains, and retrieves general files for clinic leadership;
• Manages and coordinates administrative programs and office activities;
• Develops procedures and policies for office activities and training;
• May work with Clinic Director to plan community outreach events;
• May attend staff meeting, take notes and prepare minutes, as required by clinic leadership;
• Prepares and distributes correspondence, interoffice memorandums, contracts, forms, and reports;
• May submit purchase orders as required;
• May assist in monitoring clinical staff credentialing process, including collection of documentation, verification of credentials, and licenses, as directed;
• May share responsibility for completing insurance information on vehicle accidents and abuse allegations and injuries of patients; and,
• Perform other duties as assigned.

Compensation for roles at BellinghamComprehensive Treatment Center varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience.As required by local law, BellinghamComprehensive Treatment Center provides a reasonable hourly range of compensation for roles that may be hired in Washington as set forth below.Role Location: Washington

Calculated Salary Range for role: $21.00 - $23.00 per hour.

Qualifications

Required Education:

• High school diploma or GED equivalent required
• Bachelor’s degree in Healthcare Administration or related field preferred

Required Experience:

• 2+ years of secretarial or administrative experience in a healthcare setting
• 1+ year of supervisory experience overseeing administrative or billing staff
• Experience with medical billing and coding, especially related to substance use treatment and MAT (medication-assisted treatment) services
• Familiarity with Medicaid, Medicare, and private insurance billing regulations
• Experience using electronic health records (EHR) and billing software systems
• Experience supporting audits and ensuring billing compliance

Regulatory Knowledge:

• Understanding of HIPAA and 42 CFR Part 2 confidentiality requirements
• Ability to ensure compliance with payer requirements and healthcare regulations

Administrative Skills:

• Strong knowledge of administrative processes such as file maintenance, patient records management, and office workflow coordination
• Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer systems
• Ability to analyze billing and operational reports to identify trends or discrepancies
• Basic knowledge of HR-related functions (e.g., scheduling, onboarding, timekeeping, performance feedback)

Leadership & Interpersonal Skills:

• Able to communicate effectively, both verbally and in writing
• Strong leadership, training, and staff development abilities
• Excellent organizational skills, time management, and attention to detail
• Demonstrated problem-solving and conflict resolution skills
• Team-oriented mindset with a focus on supporting clinical staff and ensuring smooth day-to-day operations
• Maintains discretion and professionalism when handling confidential information
• Ability to adapt to changes in healthcare regulations and operational priorities

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.

AHCTC