Office Assistant

Rehab Services of Louisiana; Jennings (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

Paid Time Off

Job summary

Rehab Services of Louisiana is seeking an office administrator to support daily operations in Jennings, LA. You will handle calls, emails, visitor reception, and front-desk duties with a focus on professional client service.

The role includes organizing files, scheduling, coordinating insurance tasks, and assisting the Clinical Manager with chart reviews and QA checks. A strong interest in health and welfare and excellent communication are essential.

Qualifications

• High school diploma or higher required.
• Proficiency in computer usage and data entry.
• Excellent written and verbal communication skills.
• Strong interest in health and welfare of others, especially individuals with mental disabilities.
• Exceptional organizational and time management abilities.
• Professional dress and demeanor.

Responsibilities

• Answer incoming phone calls, respond to emails and direct inquiries to the appropriate personnel.
• Greet visitors and provide professional customer service.
• Maintain and organize physical and electronic files, documents and records.
• Schedule appointments, meetings and other office activities.
• Maintain all CARF & STATE report binders.
• Coordinate log reviews, supervision, and chart reviews with Clinical Manager.
• Perform weekly Quality Assurance checks.
• Conduct regular inspections and drills, ensuring proper documentation and filing.
• Assist Clinical Manager with insurance-related tasks, managing client referrals and scheduling of assessments.
• Handle insurance verification and authorizations.
• Submit community staff timesheets to payroll.
• Maintain client charts and office supplies.
• Adhere to all safety rules and complete annual training.
• Perform other office duties as assigned.

Skills

Customer service mindset

Organization & time management

Professional demeanor

Written & verbal communication

Education

High School diploma or higher

Tools

Computer usage

Data entry

Job description

Responsibilities

• Answer incoming phone calls, respond to emails & direct inquiries to the appropriate personnel
• Greet visitors and provide professional customer service
• Maintain & organize physical & electronic files, documents & records.
• Schedule appointments, meetings & other office activities
• Maintain all CARF & STATE report binders.
• Coordinate log reviews, supervision, and chart reviews with Clinical Manager.
• Perform weekly Quality Assurance checks.
• Conduct regular inspections and drills, ensuring proper documentation and filing.
• Assist Clinical Manager with insurance-related tasks, managingclient referrals and scheduling of assessments.
• Handle insurance verification and authorizations.
• Submit community staff timesheets to payroll.
• Maintain client charts and office supplies.
• Adhere to all safety rules and complete annual training.
• Perform other office duties as assigned.

Qualifications

• High School diploma or higher.
• Proficiency in computer usage and data entry.
• Excellent written and verbal communication skills.
• Strong interest in the health and welfare of others, particularly individuals with mental disabilities.
• Exceptional organizational skills and time management abilities.
• Professional dress and demeanor.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance
• Paid Time Off