Administrative Assistant

Hope Haven Psychological Resource, LLC; Indianapolis (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

Competitive compensation

Paid time off

Job summary

Hope Haven Psychological Resource, LLC seeks an Administrative Assistant to support office staff, ensuring colleagues have the information and resources they need to perform at their best. You will handle calls, schedule appointments, draft correspondence, and maintain an organized filing system while delivering friendly, professional client interactions in a healthcare setting.

The ideal candidate is highly organized, articulate, and capable of multi-tasking in a fast-paced environment, with a

Qualifications

• US work authorization is required.
• Bachelor's or associate degree in office administration.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience as Administrative Assistant or similar role.
• Healthcare office experience preferred.

Responsibilities

• Answer phones with caring etiquette.
• Register potential clients for psychotherapy and testing.
• Schedule appointments and maintain calendars.
• Organize meetings and take minutes.
• Write emails, memos and letters and distribute them appropriately.
• Maintain an organized filing system.
• Follow up with referrals and maintain client databases.
• Data collection and spreadsheet maintenance.
• Work independently and as part of a team.

Skills

Office suite

Communication

Organization

Time management

Education

Bachelor’s or Associate degree in office administration

High school diploma or GED

Tools

Excel

Word

PowerPoint

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

The Administrative Assistant is the first point of contact for potential clients in need of services. This front office professional will support potential clients navigation through the registration process, serving a critical role in helping human beings access quality mental health care and other community resources.

This position requires a professional who is driven, intelligent, friendly, and able to multi-task. This individual must be empathic, energetic and passionate about linking people to support services.

Hope Haven is seeking a dedicated professional, willing to commit to teamwork, eager to assist others, with a passion for quality client care and an Above-and-Beyond Work Ethic.

Responsibilities

• Answering phones with a caring, compassionate, and excellent phone etiquette.
• Receive potential clients for psychotherapy and testing registration.
• Schedule appointments and maintain office calendars
• Organize meetings and take accurate minutes
• Write emails, memos, and letters and distribute them appropriately
• Maintain an organized filing system
• Maintain relevant office procedures
• Ensure accurate and timely completion of the registration process.
• Follow up with referrals and maintain referral and clients’ database.
• Develop, Review and Maintain Spreadsheet and Data entry.
• Data Collection.
• Able to function professionally, within a team.
• 3rd Party Insurance Payer and clients Correspondence.
• Basic Clerical Duties, File Maintenance, and Organizational Tasks.
• Carry out other client service and clerical/administrative duties as assigned
• Work independently.
• Possessing strong interpersonal skills.
• Maintain a tidy work area and general common area of the office.

Qualifications

• US work authorization (Required)
• Bachelors Degree, 4 years of Relevant Training or An Associate’s degree in office administration
• Proficient in Microsoft Office: Excel, Word, and PowerPoint (Required)
• High school diploma/GED required
• Previous experience as an Administrative Assistant or similar position
• Familiarity with standard office equipment such as printers, fax machines, multiline phones, etc.
• Excellent computer skills and knowledge
• Highly organized with excellent time management skills and the ability to prioritize projects
• Experience working in a Healthcare Office Setting (Preferred)
• Microsoft Certification (Preferred)
• Case Management Experience is a plus
• Medical Assistant Experience/Education is a plus