Office Assistant

Comprehensive Treatment Centers; Granite Falls (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Semi-Annual Bonus

Health/Dental/Vision insurance

401(k) plan

Paid vacation and sick time

Early morning hours

Growth opportunities

Job summary

Granite Falls Comprehensive Treatment Center is seeking an Office Assistant for its outpatient opioid treatment program in Granite Falls, NC. The role involves front-desk support, basic bookkeeping, and scheduling while ensuring HIPAA compliance and patient confidentiality.

Responsibilities include answering phones, assisting with enrollments, billing tasks, and coordinating with clinical staff. A high school diploma and healthcare administrative experience are preferred, with a commitment to a

Qualifications

• High school diploma or equivalent required.
• Experience in a healthcare administrative role.
• Comfortable in opioid treatment program (OTP) environment.
• Proficient with front-desk tasks, scheduling, and patient check-in.

Responsibilities

• Answer telephones and greet patients.
• Billing and insurance reporting.
• Front desk operations during peak hours.
• Sort and maintain office records.
• Assist with patient enrollments.
• Support clinical staff and patients.
• Perform other duties as assigned.

Skills

Front-desk support

Billing processes

Scheduling appointments

Computer proficiency

HIPAA compliance

Team collaboration

Education

High school diploma

Tools

Billing software

EHR system

Job description

Outpatient Opioid Treatment Program (OTP)

Seeking: Office Assistant

Full Time/Part Time Hours:

Monday - Friday, 5:00 AM -1:30 PM, Rotating Saturdays, 6:00 AM-8:00 AM

Our Benefits

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

Our Team

Granite falls Comprehensive Treatment Center (CTC), located in Granite Falls,NC, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job As An Office Assistant

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities As An Office Assistant

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Your Education, Skills, And Qualifications

• High school diploma or equivalent required
• Previous administrative experience in a healthcare setting
• Comfortable working in an opioid treatment program (OTP) / recovery environment
• Skilled in answering phones, greeting patients, and providing front-desk support
• Experience with billing processes, patient check-in, and appointment scheduling
• Proficient with computer systems, word processing, and basic data entry
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
• Strong organizational skills, attention to detail, and ability to multitask
• Professional and courteous communication skills (in person, by phone, and in writing)
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.