Office Assistant

Acadia Healthcare; Tigard (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Semi-Annual Bonus

Medical, Dental, and Vision insurance

Competitive 401(k) plan

Paid vacation and sick time

Early morning hours

Growth opportunities

Job summary

Tigard Comprehensive Treatment Center (CTC) in Tigard, Oregon, part of Acadia Healthcare, seeks an Office Assistant to handle administrative tasks, front-desk support, and basic billing duties. You will assist with patient check-in, enrollment, and scheduling while maintaining HIPAA compliance in a healthcare OTP setting.

The role emphasizes confidentiality, attention to detail, and teamwork to support clinicians and patients in a fast-paced clinic.

Qualifications

• High school diploma or equivalent required.
• Previous administrative experience in a healthcare setting.
• Comfortable working in an opioid treatment program (OTP) / recovery environment.
• Skilled in answering phones, greeting patients, and providing front-desk support.
• Experience with billing processes, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and basic data entry.
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing).
• Strong organizational skills, attention to detail, and ability to multitask.
• Professional and courteous communication skills (in person, by phone, and in writing).
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients.

Responsibilities

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Skills

Phone answering

Front-desk support

Billing processes

Appointment scheduling

Data entry

Computer literacy

Office clerical duties

Multitasking

Organizational skills

Professional communication

HIPAA compliance

Education

High school diploma or equivalent

Job description

Overview

Outpatient Opioid Treatment Program (OTP)

Seeking:Office Assistant

Full Time Hours:

• Monday - Friday, 5:00 AM to 1:30 PM

Our Benefits:

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Our Team:

Tigard Comprehensive Treatment Center (CTC), located in Tigard, Oregon, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to providefull-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Office Assistant:

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities as an Office Assistant:

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Qualifications

Your Education, Skills, and Qualifications:

• High school diploma or equivalent required

• Previous administrative experience in a healthcare setting

• Comfortable working in an opioid treatment program (OTP) / recovery environment

• Skilled in answering phones, greeting patients, and providing front-desk support

• Experience with billing processes, patient check-in, and appointment scheduling

• Proficient with computer systems, word processing, and basic data entry

• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)

• Strong organizational skills, attention to detail, and ability to multitask

• Professional and courteous communication skills (in person, by phone, and in writing)

• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations

• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.

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