Office Assistant

A-Line Staffing Solutions LLC; Detroit (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits after 90 days

401(k) with company match after 1 year

Job summary

A-Line Staffing Solutions LLC seeks an Office Assistant for an on-site role in Detroit. You will accurately enter customer orders, verify details, and coordinate with internal teams to ensure timely delivery. The position includes handling inquiries by phone and email, maintaining records, and providing administrative support.

The role requires at least 5 years of experience in order entry or related areas. Business casual attire is expected; training on internal systems will be provided.

Qualifications

• At least 5 years of experience in order entry, administrative support, or customer service.

Responsibilities

• Enter customer orders into company systems and verify accuracy.
• Verify customer information, product details, and shipping instructions.
• Process order changes, cancellations, and updates.
• Track order status, backorders, and delivery timelines; coordinate with internal departments.
• Respond to customer inquiries by phone and email; assist with orders and resolve issues.
• Answer and direct incoming calls, organize records, perform data entry, and provide administrative support.

Skills

Order entry

Administrative support

Customer service

Job description

Job Title: Office Assistant

Address: Verify with a Recruiter or Staffing Manager!

Job Description Accurately enter customer orders into company systems and review them for completeness and accuracy. Verify customer information, product details, and shipping instructions. Process order changes, cancellations, and updates. Track order status, backorders, and delivery timelines while coordinating with internal departments. Respond to customer inquiries by phone and email, assist with orders, and resolve issues. Answer and direct incoming calls, organize records, perform data entry, and provide administrative support.

Critical Information

On-site position. Monday through Friday, 7:30 a.m. to 4:00 p.m. Business casual dress code. Training is provided on internal systems. Role requires regular sitting, use of hands, and communication; occasional standing, walking, and lifting or moving items up to 15 pounds.

Education/Licenses Needed

At least 5 years of experience in order entry, administrative support, or customer service.

Benefits:

• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with company match is available after 1 year of service.

This is an AI-formatted job description; recruiter confirmation required.