Office Assistant

Lou Malnati's; Buffalo Grove (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Lou Malnati's in Buffalo Grove, IL seeks a friendly front desk receptionist to manage a multi-line phone system, greet visitors, and direct vendors, customers, and job candidates with professionalism.

This role handles administrative tasks, supports mail, deliveries, scheduling, and basic internet research while upholding security and confidential information handling in a fast-paced environment.

Qualifications

• Proven working experience in similar roles.
• Excellent phone etiquette.
• Highly organized with attention to details.
• Punctual.
• Fun, personable and hard working.
• Strong computer and internet research skills.
• Excellent interpersonal skills and ability to communicate effectively and work well with co-workers, customers and vendors.
• Ability to demonstrate sensitivity to confidential matters.
• Strong knowledge of Writing skills, Reporting skills, Scheduling, Microsoft Office, Time Management, Organization, Verbal communication.
• Ability to organize, multitask and prioritize.
• Commitment to Company values.

Responsibilities

• Professionally answer, administer and direct all incoming calls and emails appropriately while providing basic information when needed
• Serve visitors by greeting, welcoming, directing and announcing them appropriately in a professional, friendly, hospitable manner
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access
• Perform other clerical receptionist duties such as filing, photocopying, collating, scanning documents
• Arrange Catering for meetings
• Assist in shipping packages via USPS and FedEx
• Organizing maintenance to keep the office clean and safe and ensure office equipment such as copier, postage meter is in good working order
• Order and compile supplies for all locations
• Work within our Customer Rewards Program and assist customers with Rewards points
• Direct guest feedback to appropriate contact

Skills

Phone etiquette

Organizational skills

Multitasking

Interpersonal skills

Microsoft Office

Verbal communication

Education

High-school diploma

Job description

Handles incoming calls and operates a switchboard between 9am and 5pm daily. Manages the Company’s lobby area, greets and directs all visitors, including vendors, customers, and job candidates. Handles general administrative duties and overflow projects from other office employees including word processing, data entry, and Internet research tasks.

POSITION SPECIFIC RESPONSIBILITIES

Professionally answer, administer and direct all incoming calls and emails appropriately while providing basic information when needed

Serve visitors by greeting, welcoming, directing and announcing them appropriately in a professional, friendly, hospitable manner

Receive and sort daily mail/deliveries/couriers

Maintain security by following procedures and controlling access

Perform other clerical receptionist duties such as filing, photocopying, collating, scanning documents

Arrange Catering for meetings

Assist in shipping packages via USPS and FedEx

Organizing maintenance to keep the office clean and safe and ensure office equipment such as copier, postage meter is in good working order

Order and compile supplies for all locations

Work within our Customer Rewards Program and assist customers with Rewards points

Direct guest feedback to appropriate contact

ESSENTIAL SKILLS

Proven working experience in similar roles

Excellent phone etiquette

Highly organized with attention to details

Punctual

Fun, personable and hard working

Strong computer and internet research skills

Excellent interpersonal skills and ability to communicate effectively and work well with co-workers, customers and vendors

Ability to demonstrate sensitivity to confidential matters

Strong knowledge of Writing skills, Reporting skills, Scheduling, Microsoft Office, Time Management, Organization, Verbal communication

Ability to organize, multitask and prioritize

Commitment to Company values

PHYSICAL REQUIREMENTS

Lift and carry up to 25 pounds occasionally, including packages, supply orders, mail, and deliveries.

Sit or stand for extended periods while staffing the front desk.

Move throughout the office and occasionally bend, reach, or stoop to stock supplies and process shipments.

Operate standard office equipment, including a computer, multi-line phone system, copier, and postage meter.

QUALIFICATIONS

2-3 years of relevant experience

High-school degree

Ability to speak, read and write English, follow verbal and written instructions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.