Office Assistant

Lou-Malnati; Buffalo Grove (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Lou Malnati's Pizzeria in Buffalo Grove, IL is seeking a friendly receptionist to manage the front desk and switchboard from 9am to 5pm. You will greet visitors, answer calls and emails, process mail, and support office operations with basic word processing, data entry and internet research tasks.

The role requires strong communication, punctuality, and organizational skills, plus proficiency with Microsoft Office.

Qualifications

• 2-3 years of relevant experience
• Ability to speak, read and write English
• Equal Opportunity Employer notice: rights under federal employment laws

Responsibilities

• Professionally answer, administer and direct all incoming calls and emails appropriately while providing basic information when needed
• Greet and direct visitors in a friendly, hospitable manner
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access
• Perform other clerical receptionist duties such as filing, photocopying, collating, scanning documents
• Arrange catering for meetings
• Assist in shipping packages via USPS and FedEx
• Organize maintenance to keep the office clean and safe and ensure office equipment is in good working order
• Order and compile supplies for all locations
• Work within our Customer Rewards Program and assist customers with Rewards points
• Direct guest feedback to appropriate contact

Skills

Excellent communication

Organized

Punctual

Microsoft Office

Time management

Customer service

Research skills

Tools

Multi-line phone system

Job description

Handles incoming calls and operates a switchboard between 9am and 5pm daily. Manages the Company’s lobby area, greets and directs all visitors, including vendors, customers, and job candidates. Handles general administrative duties and overflow projects from other office employees including word processing, data entry, and Internet research tasks.

POSITION SPECIFIC RESPONSIBILITIES

Professionally answer, administer and direct all incoming calls and emailsappropriately while providing basic information when needed

Serve visitors by greeting, welcoming, directing and announcing them appropriatelyin a professional, friendly, hospitable manner

Receive and sort daily mail/deliveries/couriers

Maintain security by following procedures and controlling access

Perform other clerical receptionist duties such as filing, photocopying, collating, scanning documents

Arrange Catering for meetings

Assist in shipping packages via USPS and FedEx

Organizing maintenance to keep the office clean and safe and ensure office equipment such as copier, postage meter is in good working order

Order and compile supplies for all locations

Work within our Customer Rewards Programand assist customers with Rewards points

Direct guest feedback toappropriatecontact

ESSENTIAL SKILLS

Highly organized with attention to details

Punctual

Fun, personableand hard working

Strong computer and internet research skills

Excellent interpersonal skills and ability to communicate effectively and work well with co-workers, customers and vendors

Ability to demonstrate sensitivity to confidential matters

Strong knowledge of Writing skills, Reporting skills, Scheduling, Microsoft Office, Time Management, Organization, Verbal communication

Ability to organize, multitask and prioritize

Commitment to Company values

PHYSICAL REQUIREMENTS

Lift and carry up to 25 pounds occasionally, including packages, supply orders, mail, and deliveries.

Sit or stand for extended periods while staffing the front desk.

Move throughout the office and occasionally bend, reach, or stoop to stock supplies and process shipments.

Operate standard office equipment, including a computer, multi-line phone system, copier, and postage meter.

QUALIFICATIONS

2-3 yearsof relevant experience

Ability to speak, read and write English, follow verbal and written instructions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.