Office Assistant

Kendall & Potter Property Management, Inc.; Capitola (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Kendall & Potter Property Management, Inc. in Capitola, CA is seeking an energetic Office Assistant to support daily operations in a busy residential property management firm.

The role focuses on front-desk duties, resident and vendor communication, and coordinating maintenance tasks. Candidates should be organized, self-motivated, and comfortable working in a fast-paced environment; bilingual in English and Spanish is highly preferred.

Qualifications

• 1 year of general office administrative duties (Preferred).
• Customer service experience is preferred.

Responsibilities

• Maintain professional relationships with residents, staff, and vendors.
• Coordinate maintenance by responding to service requests.
• Assign work orders to vendors and track completion.
• Help minimize maintenance costs through careful oversight.
• Perform daily courtesy follow-up calls to residents/guests after repairs.
• Conduct property inspections.
• Handle phone reception duties.
• Assist with guest reservations and check-in/check-out.
• Field emergency calls outside business hours.

Skills

Independent worker

Team player

Strong organizational skills

Bilingual English/Spanish

Reliable in fast-paced environment

California Driver's License

Local travel in Santa Cruz County

Tools

MS Office

AppFolio

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Our Property Management firm offers a variety of services – including complete residential property management, leasing, and vacation rental management. Serving Santa Cruz County Property Management since 1972, we are currently seeking an energetic, organized, and self-driven Office Assistant.

Duties and Responsibilities

• Maintains relationships with residents, Company team members, and vendors on a professional level at all times
• Maintenance coordination duties include responding to service requests
• Assigning work orders to appropriate vendors, scheduling, follow up through verification of completion
• Paying close attention to minimize maintenance costs
• Conducts daily courtesy follow up calls to residents and guests following completed repairs and reviews.
• Property inspections
• Phone reception
• Guest reservations, check in/out
• Fielding emergency calls outside of business hours

Skills and Abilities

• Computer literate: MS Office, AppFolio, other
• Ability to work independently and as part of a team
• Strong organizations skills
• Self-motivated, creative, and resourceful
• Bi-lingual in English and Spanish highly preferred
• Reliable with the ability to work in a fast-paced environment
• Valid California Driver's License, clean DMV driving record
• Willingness to travel locally throughout Santa Cruz County

Experience:

• General office administrative duties: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person