Office Assistant

Jobtailor; Lubbock (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Jobtailor is seeking an organized administrative assistant to support property managers in a fast-paced environment. You will handle calls, respond to tenant inquiries, schedule showings and maintenance, and maintain tenant records.

Proficiency with office software and property management systems is preferred. Ideal candidates have strong communication skills, the ability to manage multiple tasks, and a customer-service mindset.

Qualifications

• Proven experience in administrative or customer service roles, preferably in property management or real estate.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and stay organized in a fast-paced environment.
• Familiar with standard office software (Microsoft Office Suite) and property management software.

Responsibilities

• Provide administrative support to property managers.
• Handle incoming phone calls, respond to tenant inquiries, and route calls.
• Welcome tenants, vendors, and prospective tenants; provide information.
• Draft, proofread, and distribute emails, letters, and notices.
• Order and manage office supplies.
• Enter and update data in property management software.
• Address tenant questions and concerns.
• Schedule meetings, showings, and maintenance appointments.
• Receive and process maintenance requests.
• Maintain organized records of tenant leases and other documents.
• Assist with the creation of reports related to property management.
• Assist with lease renewals, applications, and move‑ins/outs.
• Schedule and follow up on property maintenance.

Skills

Administrative support

Customer service

Multi-tasking

Communication

Education

High school diploma

Some college or certifications

Tools

Entrada

Yardi

AppFolio

Job description

Responsibilities

• Provide administrative support to property managers
• Handle incoming phone calls, respond to tenant inquiries, and route calls
• Welcome tenants, vendors, and prospective tenants; provide information
• Draft, proofread, and distribute emails, letters, and notices
• Order and manage office supplies
• Enter and update data in property management software
• Address tenant questions and concerns
• Schedule meetings, showings, and maintenance appointments
• Receive and process maintenance requests
• Maintain organized records of tenant leases and other documents
• Assist with the creation of reports related to property management
• Assist with lease renewals, applications, and move‑ins/outs
• Schedule and follow up on property maintenance

Requirements

• High school diploma or equivalent
• Some college education or relevant certifications are a plus
• Previous administrative or customer service experience is preferred, particularly in property management or real estate
• Excellent verbal and written communication skills
• Strong interpersonal skills and a commitment to providing outstanding service
• Ability to manage multiple tasks and stay organized in a fast-paced environment
• Familiarity with office software (e.g., Microsoft Office Suite) and property management software (e.g., Entrada, Yardi, AppFolio)