Administrative Assistant - Luxury Residential

RELATED; Santa Monica (CA); On-site; USD 41,328 - 42,705; Full time

Benefits offered by this job

Paid time off (19+ days)

Customizable total rewards package

Financial wellness perks such as 401(k)

Mental health resources

Fertility benefits

Paid time off to volunteer

Learning & training programs

Job summary

RELATED in Santa Monica is seeking a detail-oriented Administrative Assistant to join our team at 700 Broadway. This position offers hourly compensation between $30.00 and $31.00, based on experience, with opportunities for overtime. As an Administrative Assistant, you will welcome residents, manage communications, and ensure smooth operations in the office.

With 1 to 3 years of administrative experience, you will provide exceptional service, supporting the leasing team and managing vendor relations. Join us to make a real impact in our community!

Qualifications

• 1 to 3 years of prior experience in an administrative role.
• Experience in property management is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Welcoming residents in the office and managing issues or requests.
• Providing timely responses to office phone calls and emails.
• Managing vendor communications and processing invoices.

Skills

Communication skills

Operational task management

Teamwork

Job description

Responsibilities

Are you passionate about building strong connections with people? Are you looking to find more than just a job - rather a career filled with purpose? If so, we are looking for you to join our team as an Administrative Assistant at 700 Broadway in Santa Monica.

Work Schedule

9:00 AM to 5:00 PM Thursday-Monday (off Tue & Wed)

Benefits

• Lots of paid time off (19+ days!) - we value your life outside of work.
• Customizable total rewards package - pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits - such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us - learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
• ...and so much more!

What You'll Be Doing as an Administrative Assistant

• Welcoming residents in the office and ensuring the proper parties are looped into any issues or requests.
• Providing timely and professional responses to office phone calls and emails.
• Setting up vendors, creating purchase orders, processing invoices, researching payment and payment status.
• Managing all vendor communications and ensuring invoices are submitted to the property and processed before the end of the month.
• Reviewing resident accounts and addressing ledger issues as needed.
• Posting charges to resident accounts and processing rent payments.
• Collaborating with maintenance upon residents' move-out, and processing deposit accounting.
• Processing bad debt write-offs and spearheading collection on past residents' accounts.
• Perform additional duties and special projects as required.
• Perform property administrative system setup.
• Provide move in orientation to new residents.
• Track and aid leasing team with application approval.
• Assist with leasing tours and front desk concierge as needed.

Compensation

• $30.00 - 31.00 / hourly based on experience (eligible for overtime)
• Annual bonus based on performance

Qualifications

• 1 to 3 years of prior experience in an administrative role, with experience in property management being a plus!
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• You are committed to exceeding expectations of those around you by providing exceptional service.
• You bring determination each day - embracing constructive criticism and pushing to get better.
• You believe in teamwork - that we are better, together.
• You are trustworthy and reliable to do the right thing - no matter what.
• You welcome everyone and know the best ideas are born through diversity of thought and perspective.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.