Office Assistant

Sedgwick; Bay City (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Sedgwick is seeking an Office Assistant to support administrative functions in a collaborative team setting. Responsibilities include typing letters, filing, data entry, and handling mail and documents with attention to accuracy.

The ideal candidate has a high school diploma or GED, basic Microsoft Office skills, and the ability to work in a fast-paced environment while maintaining organization and strong communication with colleagues.

Qualifications

• High school diploma or GED required.
• Six (6) months clerical experience or equivalent combination preferred.
• Good oral and written communication.
• PC literate, including Microsoft Office products.
• Strong organizational and interpersonal skills.

Responsibilities

• Types form letters and processes packets.
• Sets up, maintains and locates claim files; processes documents.
• Performs data entry and documents in system; prints reports.
• Answers and initiates telephone calls; manages mail and supplies.
• Supports quality programs and other duties as assigned.

Skills

Communication skills

Teamwork

Organizational skills

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Typing

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Office Assistant

PRIMARY PURPOSE

To support office administration functions.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Types form letters.
• Sets up, maintains and locates claim files.
• Processes packets.
• Conducts computer data entry and processing; documents claim files in the system correctly.
• Prepares spreadsheets and documents in software applications.
• Answers and initiates telephone calls as required.
• Maintains stationary supplies.
• Sends overnight and messenger outgoing mail.
• Processes returned letters and unidentified mail.
• Transmits facsimiles.
• Prints reports and documents.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

Six (6) months clerical experience or equivalent combination of experience and education preferred.

Skills & Knowledge

• Good oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.