Claims Assistant (100% In Office)

Sedgwick; Phoenix (AZ); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Sedgwick, a global claims and workplace solutions provider, seeks a Claims Assistant to join our Phoenix office. The role supports claims staff, manages entry of new claims, processes payments, and handles routine office tasks in a 100% in-office setting.

The ideal candidate has at least a high school diploma or GED and 6 months of clerical or customer service experience, with strong communication and MS Office skills. Sedgwick emphasizes work-life balance and a collaborative environment.

Qualificações

• High school diploma or GED required.
• Six (6) months of clerical or customer service experience or equivalent combination of education and experience.
• Excellent oral and written communication.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsabilidades

• Set up and enter new claims into claims management system.
• Input and review notes/diaries in claims management system as instructed.
• Process payments.
• Process mail; handle filing, faxing and photocopying.
• Review, prepare, create, and/or send letters, reports, and forms.
• Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
• Assist with distribution of computer reports and other duties as assigned.
• Support the organization’s quality programs.

Conhecimentos

Oral and written communication

PC literacy (MS Office)

Organizational skills

Teamwork ability

Performance competencies

Formação académica

High school diploma or GED

Descrição da oferta de emprego

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant (100% In Office)

PRIMARY PURPOSE

To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications

Education & Licensing: High school diploma or GED required.

Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

Computer keyboarding, travel as required

Auditory/Visual

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.