Office Administrator — Payroll, HR & Customer Experience

Caliber; Kalamazoo (MI); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Weekly pay

Overtime

Paid vacation

Holiday pay

Career growth

Production shop experience

Job summary

Caliber Collision in Kalamazoo is seeking an Office Administrator to perform all-purpose duties across front office operations and payroll/HR administration, ensuring accurate recordkeeping for center staff and maintaining AR/AP and cash handling to Caliber standards.

You will help deliver a world-class customer experience by training teammates on SOPs and monitoring compliance, while supporting a productive, friendly work environment in a production shop setting.

Qualifications

• 2+ years in a customer-facing environment.
• 1+ years in Accounts Payable, Accounts Receivable and Payroll preferred.
• Must have a valid driver's license and be eligible for company insurance.

Responsibilities

• Support front office staff with tools, training, and information.
• Process payroll and HR-related administration and recordkeeping.
• Maintain AR, AP, and cash handling procedures to company standards.
• Deliver a world-class customer experience and enforce SOPs through training.

Skills

Communication skills

Software navigation

Prioritization

Customer service

Tools

Microsoft Office Suite

Job description

Caliber Collision in Kalamazoo is seeking an Office Administrator to perform all-purpose duties across front office operations and payroll/HR administration, ensuring accurate recordkeeping for center staff and maintaining AR/AP and cash handling to Caliber standards.

You will help deliver a world-class customer experience by training teammates on SOPs and monitoring compliance, while supporting a productive, friendly work environment in a production shop setting.