Office Administrator & Operations Support

Howden Group; Village of the Branch (NY); Hybrid; USD 54,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, vision

Unlimited PTO

401k with company match

Paid volunteer days

Wellbeing offers

Job summary

DUAL North America, Inc. is seeking an Office Administrator to maintain the day-to-day operations of one of our key regional offices.

This role provides essential administrative and operational support to help ensure the smooth and efficient functioning of the office. This role is responsible for assisting with a variety of routine administrative tasks, including document management, data entry, meeting coordination, mail distribution, visitor support, expenses processing and general office

Qualifications

• High school diploma or equivalent.
• 2 years of administrative or office support experience preferred.
• Intermediate knowledge of Microsoft Office applications.
• Ability to learn AI-enabled workplace tools for scheduling and document prep.
• Strong calendar management and meeting coordination skills.
• Basic expense management understanding and record-keeping.
• Excellent verbal and written communication abilities.
• Ability to handle multiple tasks and meet deadlines.
• Willingness to work in-office and collaborate in a team environment.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Provide general administrative support for the daily office operations.
• Answer calls and emails, directing inquiries professionally.
• Welcome visitors and assist with front-office reception.
• Coordinate meetings, manage conference room reservations, and prepare materials.
• Support calendar management with accurate updates.
• Perform data entry and maintain electronic/physical records.
• Scan, file, organize, and retrieve documents as needed.
• Manage mail, packages, and deliveries.
• Monitor office supplies and coordinate restocking.
• Prepare copies, presentations, and reports.
• Assist with expense administration and documentation.
• Maintain organized common areas and meeting spaces.
• Support onboarding activities and office resource coordination.
• Utilize Microsoft Office and AI tools to improve efficiency.
• Support special projects and assist leadership as needed.

Skills

Administrative skills

Attention to detail

Communication skills

Organizational skills

Time management

Teamwork

Discretion & confidentiality

Adaptability

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

Teams

AI-enabled tools (e.g., Copilot)

Job description

DUAL North America, Inc. is seeking an Office Administrator to maintain the day-to-day operations of one of our key regional offices.

This role provides essential administrative and operational support to help ensure the smooth and efficient functioning of the office. This role is responsible for assisting with a variety of routine administrative tasks, including document management, data entry, meeting coordination, mail distribution, visitor support, expenses processing and general office