Office Administrator

Grandview Roofing and Exteriors; United States; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Company Paid Outings

Supportive team environment

Opportunities for growth and careerAdv

On-the-job training

Flexible schedule

Job summary

Grand View Roofing & Exteriors is seeking an Office Administrator to manage calls, schedule dumpsters, process payments, and maintain CRM records. The role requires attention to detail, organization, and a customer-focused approach to support daily operations and cross-functional teams.

The ideal candidate has office administration or scheduling experience, strong communication skills, and the ability to work in a fast-paced, in-person environment with growth opportunities and on-the-job

Qualifications

• Previous office administration, customer service, or scheduling experience preferred.
• Strong communication and phone skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer proficiency and ability to learn CRM software.
• Strong attention to detail and problem-solving skills.
• Professional and friendly demeanor.

Responsibilities

• Schedule and coordinate dumpster deliveries and pickups for customers.
• Manage dumpster appointments and ensure timely communication with customers and vendors.
• Track scheduling activities and customer information within the company CRM system.
• Process customer payments and maintain accurate payment records.
• Update customer accounts and job information as needed.
• Support daily office operations and administrative tasks.
• Work closely with the production, sales, and operations teams to ensure a smooth customer experience.

Skills

Customer service

Phone communication

Multitasking

Organizational skills

Professional demeanor

Tools

CRM software

Scheduling software

Job description

Company Overview

Grand View Roofing & Exteriors is a home improvement team serving South Jersey. The company highlights ongoing training, team support, and opportunities for career growth.

Overview

Grandview Roofing & Exteriors is seeking a detail-oriented and customer-focused Office Administrator to join our growing team. This role is responsible for handling incoming calls, coordinating dumpster scheduling, processing customer payments, and maintaining accurate records within our CRM system. The ideal candidate is organized, dependable, and enjoys providing excellent customer service.

Duties

• Schedule and coordinate dumpster deliveries and pickups for customers.
• Manage dumpster appointments and ensure timely communication with customers and vendors.
• Track scheduling activities and customer information within the company CRM system.
• Process customer payments and maintain accurate payment records.
• Update customer accounts and job information as needed.
• Support daily office operations and administrative tasks.
• Work closely with the production, sales, and operations teams to ensure a smooth customer experience.

Qualifications

• Previous office administration, customer service, or scheduling experience preferred.
• Strong communication and phone skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer proficiency and ability to learn CRM software.
• Strong attention to detail and problem-solving skills.
• Professional and friendly demeanor.

What We Offer

• Competitive hourly pay of $18.50 - $19.00 per hour.
• Company Paid Outings
• Supportive team environment.
• Opportunities for growth and advancement within the company.
• On-the-job training.

Benefits

• Employee discount
• Flexible schedule
• Paid time off

Work Location

In person