Office Administrator, Global Engagement — Front Desk Lead

LRES Corporation; Chicago (IL); On-site; USD 32,000 - 39,000; Full time

Job summary

Loyola University Chicago is seeking an Office Administrator to provide comprehensive administrative and operational support for the Office of Global Engagement (OGE). The role acts as the primary contact for students, faculty, staff, families, and partner institutions, coordinating front-office tasks, student program administration, payroll, and related data processes.

The position requires a Bachelor’s degree in a related field and 1–3 years of relevant experience, with strong communication

Qualifications

• Bachelor’s degree in a related field; 1–3 years of relevant experience.
• Excellent written and oral communication skills; strong interpersonal abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and data entry.
• Ability to coordinate multiple tasks and maintain accurate records.

Responsibilities

• Triage, respond, and manage inquiries from students, faculty, staff, families, and stakeholders.
• Manage reception area functions and provide high level customer service.
• Assist in scheduling student appointments and handle walk-in traffic.
• Maintain lists, newsletters, and mailing lists; assist with mailings.
• Support OGE websites and update program information; assist with content management.
• Process payroll and HR tasks for student workers and manage ePAFs.
• Supervise front desk student staff and coordinate staffing and onboarding throughout the year.
• Provide administrative support for inbound/outbound students, program administration, and study abroad processes.
• Coordinate travel registration and ensure compliance for university-affiliated travel.
• Schedule leadership meetings and events; arrange spaces, catering, and setup.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Time management

Education

Bachelor’s degree in related field

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Access

Terra Dotta

Docfinity

Slate

PeopleSoft

T4

Job description

Loyola University Chicago is seeking an Office Administrator to provide comprehensive administrative and operational support for the Office of Global Engagement (OGE). The role acts as the primary contact for students, faculty, staff, families, and partner institutions, coordinating front-office tasks, student program administration, payroll, and related data processes.

The position requires a Bachelor’s degree in a related field and 1–3 years of relevant experience, with strong communication