Office Administrator - Dispatch & AP Support

Oldcastle APG, Inc.; Village of Fredonia (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental and disability benefits

Retirement savings plan

Wellness programs

Inclusive culture

Job summary

Oldcastle APG, a CRH Company, seeks an Office Administrator to manage front-desk tasks, dispatch coordination, and order-entry processes. You will interact with drivers, customers, and dealers to ensure accurate delivery dates and paperwork.

The role requires strong organizational and communication skills, experience in accounting/AP, and proficiency with MS Office. Training is provided for masonry-block related tasks, with a focus on dependable, customer-oriented service.

Qualifications

• High school diploma or equivalent; Bachelor's degree a plus.
• Proven experience as an Office Administrator or relevant role.
• Outstanding communication and interpersonal abilities.
• Experience working in accounting or AP.
• Outgoing personality is important in establishing and maintaining strong customer relationships.
• Excellent organizational skills and eye for detail.
• Excellent knowledge of MS Office (Excel, Word, PowerPoint, etc.).
• Ability to learn new systems quickly.
• Experience in Masonry block also a plus but will train.
• Must be dependable.

Responsibilities

• Welcome visitors to facility.
• Complete clerical and administrative tasks for the dispatch department.
• Work closely with carriers in determining if orders will be received and delivered.
• Calling, setting up appointments for drivers.
• Assist with accounting / AP functions.
• Support Sales in developing relationships with dealers/contractors to become point of contact.
• Enter details of orders into system and forward on to the dispatch desk to confirm delivery dates.
• Update customer records on any changes.
• Assist dispatch team as needed.
• Take calls or emails from customers and alert sales team on any issues.
• Provide certification documentation documents to dealers.
• Keep sales team informed on delivery dates and orders.

Skills

Communication skills

Organizational skills

Attention to detail

Dependable

Customer relationship skills

Education

High school diploma or equivalent

Bachelor's degree a plus

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Oldcastle APG, a CRH Company, seeks an Office Administrator to manage front-desk tasks, dispatch coordination, and order-entry processes. You will interact with drivers, customers, and dealers to ensure accurate delivery dates and paperwork.

The role requires strong organizational and communication skills, experience in accounting/AP, and proficiency with MS Office. Training is provided for masonry-block related tasks, with a focus on dependable, customer-oriented service.