Office Administrator

Talentify; Sandwich (MA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career advancement

Competitive compensation

Team environment

Benefits

Job summary

Conserva Irrigation is seeking an Office Administrator and Customer Support Expert to manage day-to-day operations, greet visitors, and support our sales and service teams with professional, world-class service.

The role emphasizes CRM system exposure, strong organizational skills, and proficiency with Microsoft Word, Excel, and PowerPoint. Flexible work-from-home options are available, fostering a collaborative team environment.

Qualifications

• 2+ years of experience in office administration.
• Experience with CRM systems or customer management software.
• Strong organizational and communication skills.

Responsibilities

• Overseeing general office operation and workflow.
• Greeting visitors and handling high-volume phone calls with professional service.
• Provide administrative support for lead generation, loyalty programs, and daily office procedures.
• Answer all incoming sales, service, and vendor calls.
• Coordinate installation and service department activities.
• Maintain databases and reports (CRM, Access, etc.).
• Manage mail, email, and calendar of events.
• Update and generate various sales and loyalty reports.
• Order inventory and office supplies.

Skills

Office administration

Customer service

Multitasking

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CRM systems

Job description

Come join the team that is redefining the irrigation industry. Conserva Irrigation promotes from within - training our Level One Technicians to become Level Two Technicians to become Sales Technicians and beyond as an accredited industry participant.

As a Conserva Office Administrator and Customer Support Expert you are a self-starter with outstanding organizational skills who has experience with office management and the MicroSoft suite of products. You will be primarily responsible for the general operation of our office with duties including greeting visitors, answering incoming phone calls, working in our CRM enterprise software to schedule customers, invoicing through QB Online, commencing the initial sales process with our proven sales training, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity.

BENEFITS AND COMPENSATION

• Career advancement opportunities
• Competitive compensation
• A great work environment with a team atmosphere
• Benefits for qualified individuals

RESPONSIBILITIES

• Overseeing general office operation
• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers
• Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc.
• Answer all incoming sales, service, and vendor phone calls
• Coordinate the installation and service department
• Maintain databases such as Contact Management System, Access, etc.
• Manage customer mailings, incoming mail, and email
• Manage calendar of events
• Update and manage various reports and programs (sales, phone, loyalty, etc.)
• Order inventory and supplies

REQUIREMENTS

• 2+ of experience in office administration
• Outstanding organizational skills manage multiple priorities in a timely fashion
• Exposure to customized Customer Relationship Manager (CRM) systems
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Word, Excel, and Powerpoint
• Problem solver and systematic in approach

Flexible work from home options available.